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EquipmentShare
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Service Manager
EquipmentShare
EquipmentShare Wilmington, DE
$94k-121k (estimate)
Full Time | Wholesale 1 Week Ago
Save

EquipmentShare is Hiring a Service Manager Near Wilmington, DE

EquipmentShare is Hiring a Service Manager

EquipmentShare is searching for a Service Manager for our Wilmington, DE market.

Why We're a Better Place to Work

  • Company provided truck or Vehicle allowance ($800/mo)
  • Company provided cell phone or phone stipend
  • Relocation assistance
  • Medical, Dental and Vision benefits coverage for full-time employees
  • 401(k) and company match
  • Generous paid time off (PTO) plus company paid holidays
  • Fitness Membership stipends plus seasonal and year round wellness challenges.
  • Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights
  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
  • Opportunities for career advancement and professional development

Primary Responsibilities

  • Coordination and supervision of quality performance of our equipment mechanics and service personnel
  • Scheduling repairs for customer and company owned rental equipment
  • Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business.
  • Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
  • Employee training and development and maintaining a safe work environment.

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.

Skills & Qualifications

  • Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience.
  • Strong interpersonal and problem solving skills.
  • Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services.
  • Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry.

EquipmentShare is an EOE M/F/D/V

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$94k-121k (estimate)

POST DATE

09/08/2024

EXPIRATION DATE

11/06/2024

WEBSITE

equipmentshare.com

HEADQUARTERS

OKLAHOMA CITY, OK

SIZE

1,000 - 3,000

FOUNDED

2014

CEO

ROBERT HENDERSHOT

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About EquipmentShare

A construction technology solutions company helping the modern-day contractor get more done. With our equipment rental solutions and our award-winning fleet management technology, we've helped contractors increase productivity and gain powerful insights without hurting their bottom line. It's EquipmentShare's mission to further foster innovation throughout the dated construction industry. Find out what were up to now at equipmentshare.com.

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The job skills required for Service Manager include Initiative, Problem Solving, Scheduling, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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