At Equitable, our power is in our people.
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Design Thinking is pivotal in helping Equitable define and solve complex business problems as part of the New Ways of Working (NWOW). Contributing to collaborative ideation is at the heart of this role and offers a diverse and challenging blend of logical problem solving, innovative thinking and astuteness to “connect the dots” while fostering an environment of engagement, openness and creativity. You will consult with project stakeholders and assist in designing curriculums to deliver workshops grounded in the core methodologies of Design Thinking. This involves engaging with often unfamiliar groups who are operating under high pressure. As a Design Thinking Innovation Analyst, you will be a champion for the “customer” and helping ground the organization in Design Thinking as a core method of problem solving.
Key Activities:

• Contribute to Design Thinking workshops with creative and collaborative problem solving as the priority objective, including pre-workshop discovery sessions with stakeholders to outline the primary goals
• Prepare workshop materials, whiteboards and room set up (in-person or virtual) for Design Thinking sessions
• Energetically lead workshop components, such as breakout rooms, ensuring participants remain engaged and the desirable outcome achieved
• Assist with creating training and education materials for Design Thinking
• Help champion Design Thinking throughout the organization as a key pillar of the Innovation & Design Office (IDO); actively promote all NWOW practices including Agile, OKRs, Adaptive Leadership and Dynamic Enablers
• Demonstrate customer-centricity; persistently advocate for the customer
• Support a culture of iterative thinking, continuous learning and innovation
• Actively participate in the Design Thinking team activities around team-building, communications and general IDO support

The base salary range for this position is $68,000 - $102,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
Required Qualifications:

• Familiarity with Design Thinking methodology and tools used in workshops
• 3 years experience with public speaking, facilitation and workshop development and delivery
• 1 years experience using digital collaboration tools, such as Microsoft Whiteboard and Teams
• Experience structuring workshop proposals and agendas
• Familiarity with Agile methodology and nomenclature
• Demonstrate strong reasoning, analytical and research skills

Preferred Qualifications:

• Ability to effectively communicate with a disparate group of individuals as they travel through the process of Design Thinking and collaborative ideation
• Observe and communicate to stakeholders and participants with all levels of knowledge and backgrounds of Design Thinking
• Professional facilitation or Design Thinking certification is a plus
• Visual design experience including digital prototyping is a plus

Attributes for Success:Being passionate about design, curious and eager to learn and grow plays a crucial role in driving successful Design Thinking outcomes. The candidate should exhibit:

• Continuous learning and a curious mindset to explore, learn and challenge assumptions
• Contributing to a collaborative environment where teamwork is essential
• Embracing an iterative approach to refining and improving our solutions
• Emphasizing a growth mindset with a focus on adaptability, resilience, innovation and creativity
• Believing in continuous learning and personal growth, which includes being comfortable with uncertainty and ambiguity

Skills:Communicating for Impact: Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.
Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Presentations: Knowledge of effective presentation tools and techniques; ability to present information to groups with the appropriate degree of formality.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Results Orientation: Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.
Storytelling: Knowledge of concepts and ability to plan, create and present business proposals, initiatives and ideas by storytelling actual business scenarios that are situation-specific, engaging, memorable and persuasive as compared to one-way, fact-based presentations.
Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.
About EquitableAt Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.
Primary LocationUNITED STATES-NC-Charlotte
Other LocationsUNITED STATES-NY-New York, UNITED STATES-NY-Syracuse
OrganizationEquitable
ScheduleFull-time