Description

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Operations team! The Scheduling Coordinator is responsible for building all Erie providers’ and resource templates and uploading their schedules in Epic in a timely and efficient manner. Scheduling Coordinator assists with new patient hospital discharge scheduling as well as any scheduling due to changes or cancellations.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

Main Duties & Responsibilities

• Builds and uploads all Erie provider schedules in Epic and AMION monthly in an accurate and efficient manner.
• Uploads monthly, all miscellaneous resource schedules including the Lab, RN, Navigator and NMG schedules into Epic in an accurate and timely manner.
• Handles monthly upload for on-call schedules to Amion and communicates changes to the answering service.
• Create and maintain schedule templates of all active providers and resource provider templates in Epic through the Template Admin feature.
• Responsible for maintaining tracking records of provider ramp up.
• Maintains the visit type provider level modifiers and session limits in Epic’s template builder.
• Supports the scheduling workflow of new patient hospital discharges for partner hospitals by taking calls and responding to emails for follow-up care.
• Collaborates with Director and Site Management Teams to identify and coordinate provider coverage when shortage of providers in clinic is noticed.

Qualifications

Education

Required:

• High School diploma required

Preferred:

• Associate’s degree or 2 years of college a plus

Skills and Knowledge

Required:

• At least three years of experience in health-related field

Preferred:

• At least one year of scheduling software or healthcare scheduling preferred

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie