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At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Position Summary
Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority.
Duties and Responsibilities
Makes arrangements with repair shops, independent appraisers, Policyholders or claimants to inspect vehicles. Photographs damaged areas and writes estimates on all claims when necessary. Determines rental needs and controls costs according to company guidelines.
Negotiates with repair shops on cost of repairs. Establishes value and settles total losses. Handles disposal of salvage within authority.
Handles all material damage claims, which may include drive-in assignments, as assigned. Performs desk review of repair estimates when required.
Monitors and supports Direct Repair Program (DRP) when required.
Distinguishes cause of damage for appropriate policy coverage. Evaluates and settles total losses when necessary.
Issues settlement checks and keeps appropriate records.
Responds to Policyholders and claimants as directed regarding service issues or complaints.
Establishes rapport with Agents and claims adjusters.
Attends appropriate training sessions.
At the request of Underwriting, evaluates antique and classic cars for coverage value.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident
Qualifications
High school diploma, or GED, required.
Two years of experience in body shop or general claims handling OR completion of formal ERIE training program, required.
Estimate writing experience preferred.
Completion of General Insurance program preferred.
Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Willingness to obtain and maintain required licenses.
Valid driver’s license and good driving record preferred.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Job Type: Full-time
Pay: $48,371.00 - $77,269.00 per year
Benefits:
Experience level:
Schedule:
Travel requirement:
Ability to Commute:
Ability to Relocate:
Work Location: Hybrid remote in Canton, OH 44718
Full Time
$56k-68k (estimate)
06/27/2024
10/23/2024
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