1 Hotel Front Desk Clerk Job in Walla Walla, WA
Eritage Resort is Hiring a Hotel Front Desk Clerk Near Walla Walla, WA
Eritage Resort is looking for a dedicated, friendly and service oriented associate to join our team!
Do you truly believe in the power of hospitality? Do you go above and beyond each time for each guest? Would you like to work in a resort where you can build your career with a growing company and have work/life balance? We offer compensation at the top of the market, crew meal, employee discounts, and the chance to work in a family environment, where each member of our team contributes to our success. Qualified candidates will have solid hospitality experience, wine knowledge, open availability, and a commitment to excellence.
Eritage Resort is an intimate property tucked within 300 acres of vineyards and is designed to provide guests with an unparalleled Washington wine country experience with exceptional lodging and cuisine.
Please read the following and if this describes you, we’d love to hear from you!
Applicants will need to demonstrate:
- A positive mind set
- Self-motivation and a passion for hospitality
- Self-starter
- Ability to multi-task
- Computer literacy
- Excellent communication (both oral and written) and customer service skills
- Excellent interpersonal skills
- Wine/Beverage knowledge
- Ability to work flexible schedules when necessary to include weekends, evenings and holidays.
- Team Player
Tasks and Responsibilities:
- Greet and serve guests with exceptional customer service
- Take reservations
- Manage incoming calls
- Check guests in and out
- Ensure charges are accurately posted to guest folios
- Assist in various departments as needed
- Curate wine tastings for guests
- Willingness to help team achieve success!
- Must be willing to obtain MAST and Food Handlers certificates
Benefits:
- 401k with up to a 4% match
- Medical, dental, and vision offered to employee with 60% covered by Eritage (additional family members may be added with 100% covered by the employee)
- Paid Time Off
- Employee Discounts for the Resort
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evenings as needed
- Nights as needed
- On call
- Weekends as needed
Work setting:
- In-person
- Resort
Application Question(s):
- This position will be scheduled to work Saturday and Sunday every week, are you available weekends?
Work Location: In person
Job Summary
Part Time
$26k-34k (estimate)
06/12/2024
10/08/2024
eritageresort.com
Walla Walla, WA
<25
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Assigning guests to their rooms and distributing hotel room keys.
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Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
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They are ready to greet with a smile and offer necessary assistance to hotel guests.
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To stand and move throughout the front office and continuously perform essential job functions.
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Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
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Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
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The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
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Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
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Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
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