Job Summary:
The Care Transitions Manager is responsible for the daily management and supervision of the RN case managers and Social work staff at all campuses, as designated by the Director. The overarching goal is to manage length of stay to national benchmarks, reduce hospital readmissions by empowering patients to take actions aimed at reducing avoidable hospitalizations and provide for appropriate and safe discharge planning. Adjustments to supervisory responsibilities may be made by the Director to meet organizational needs. The manager must have thorough knowledge of care transitions and case management as it relates to discharge planning and population health.
Education:
Required:
Bachelor Degree in Nursing (BSN) or related field.
Associate degree may be considered if the applicant has extensive utilization management/case management background.
Preferred:
MSN
Experience:
Required:
5 or more years of clinical experience and evidence of leadership abilities as evidenced by participation in clinical ladder program, assistance nurse manager roles, or charge and preceptor roles as documented by annual evaluations.
Position Requirement(s): License/Certification/Registration
Required:
Current license to practice nursing in the state of Tennessee
ACM or CCM certification (within one year of employment)
The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.
.
Preferred:
Certification in area of specialty.
Department Position Summary:
The Care Transitions Manager demonstrates the leadership skills needed for success of the department on a system level. They must be able to set meaningful priorities, have an aptitude for teambuilding and expertise in effective communication. The Care Transitions Manager is responsible for the daily activities of the case management team to include daily staffing assignments, yearly evaluations, disciplinary actions, and issues associated with delays in throughput and discharges with an emphasis on preventing readmissions. Additionally, the Care Transitions Manager keeps abreast of changes made by the Centers for Medicare and Medicaid Services and ensures the development of strategies by the department educator to educate the case managers and social workers.
The Care Transitions Manager must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served by the program, and may be required to assist on the floor to expedite discharges. They also serve as a resource for staff, physicians, patients, and outside agencies for issues involving discharges, the Care Transitions Program, and avoiding readmissions.