ERM Shelton is the nation’s leading marketing communications firm exclusively dedicated to the sustainability sector. We help some of the most powerful organizations on the planet gain a market advantage by doing the right thing for the planet. How do we do it? By gathering rich market insights that help our clients make the right environmental and social purpose commitments, develop more environmentally friendly products, evolve what their brands stand for and fuel the right stories and market engagement campaigns.
Job PurposeTo serve as the primary client contact on day-to-day development and execution of marketing communications projects.
Responsibilities

• Organizes and maintains all necessary records for assigned accounts, including initiating all paperwork for all jobs, maintaining historical files and supporting the senior Account Director (AD).
• Understands client’s business and the associated news regarding the company, updates creative/research team on any pertinent news.
• Remains knowledgeable at all times about the status of projects and makes sure work is completed accurately and on time.
• Keeps team informed of the status of projects and alerts them to any possible problems.
• Works closely with traffic manager to keep them informed of any changes in client and/or competitive climate.
• Initiates creative brief development for all assigned projects and reviews with the creative team.
• Reviews billings and invoicing for clients.
• Keeps client informed on status of all projects including completion and distribution of weekly status reports, production timelines or other verbal or written updates.

Daily Job Duties

• Handles day-to-day activities for assigned clients, including working with client to obtain consolidated feedback to work product, quickly and accurately conveying that information via Trello, working to get work product updated correctly – putting it in front of senior AD for approval – and efficiently sending work product back to client for additional reviews or approvals.
• Regularly checks for and responds promptly to all client communications, including calls and emails.
• Receives client briefings. Prepares client conference reports for all client meetings and distributes to appropriate agency personnel. Quickly and accurately relays client feedback and direction to all appropriate agency personnel.
• Assists in reviewing and approving client invoices, proposals, marketing communications and strategic marketing plans, and media and public relations plans.
• Checks and approves creative/production materials and coordinates client approval of same.
• Coordinates project timing and budgets with all relevant agency personnel.
• Actively listens for and identifies new business opportunities from existing client contacts.
• Represents agency at industry and community functions.

Knowledge and Skills:

• Bachelor’s degree in communications or marketing-related studies
• 2 years of Account Management experience in an advertising agency working and managing clients, creative, research and production teams
• Strong verbal and written communications skills
• Experience estimating, tracking and managing multi-phase projects and budgets
• Exceptional time management, attention to detail, proofreading and organizational skills
• Experience in assisting with the development of client presentations
• Proficient in project management, with Trello or Monday.com experience preferred
• Demonstrated experience in handling multiple projects and working well under pressure in a fast-paced environment.
• Proficient in Microsoft Office for Mac.

Who We Are:As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.
At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.
Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.
ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Thank you for your interest in ERM!