Overview and Essential Functions A successful Director of Business Operations will oversee the day-to-day business operation activities of the company, ensuring that the organization is managed and performing efficiently and effectively. Works closely with the finance & accounting departments to establish quantitative and qualitative metrics. Establish guidelines and standards by which the company’s efficiency and effectiveness can be evaluated. At a minimum, the position requires a good working knowledge of business practices; ability to use a computer and other office related equipment; ability to inform, persuade, and motivate effectively across the company. In order to perform this job, you must demonstrate, either by training or experience: Ability to identify opportunities for improvement Review, analyze, and evaluate business procedures Implement policies and procedures that will improve day-to-day business and field office operations Communicate and explain new directives, policies, or procedures to management Collaborate with the Operations teams to develop, educate, train, and implement new directives and procedures Able to function effectively in high-stress situations Responsibilities: Supervise, develop, and provide leadership to employees and management across multiple areas, departments, or projects Focus on efficiencies and continuous improvement of productivity Develop and review policies and procedures to ensure compliance with customer and/or regulatory requirements Communicate with employees, contractors, vendors, and/or customers to assist multiple areas, departments, or projects Qualifications Bachelor's Degree in a related field or 10 years of related work experience Previous supervisory and/or managerial experience Project management skills including planning, organizing, and coordinating tasks Authorized to work in the United States Successful completion of pre-employment drug screen, background, and motor vehicle record check Benefits and Company Summary What you'll get… Employee Assistance Program (EAP) at no additional cost Medical Plans Including: Telehealth Surgery Plus Mental Health Care Prescription Plans PPO and HD options Dental and Vision Plans Flexible Spending Accounts and self-contributed HAS Education/Tuition Reimbursement Short and Long Term Disability Provided Life Insurance and AD&D 401k Retirement Savings w/ Company Match Stock Purchase Plan Company Discounts Legal Insurance Paid Time Off and Holidays Paid Family Leave Company vehicle and gas card (Depending on job function) Who we are… We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others' safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people. We serve the nation in 46 states and are unparalleled in scope and scale. Our talented workforce of over 2,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management. We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us! EEO Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories. Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.