Primary PurposeProvide effective leadership, professional development, technical assistance, and other products and services for local education agencies (LEAs) that will ensure improved student academic achievement.QualificationsTo perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education/CertificationBachelor's degree in education, library science, instructional technology, or equivalentMaster’s degree preferredTexas teacher certificate preferredTexas School Librarian certificate preferredSpecial Knowledge/SkillsTeam-oriented, collaborative attitude with ESC staff and LEA personnelStrong organizational, communication, public relations, and interpersonal skillsAbove-average technology competencyProficient in teleconferencing, distance learning, and management computer applicationsAbove-average skills in using and managing library automation system softwareProficient in XML, SQL, firewall, and network configurationExperienceSuccessful experience using instructional technology, media, and digital resourcesSuccessful experience in managing data, servers, and software, and providing technical assistance, professional development, and support for digital resourcesEssential Duties and Responsibilities*This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions. **This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds.Actively participate in and/or provide leadership for inter-departmental teams to help improve student performance in the region, to improve the ESC/s internal operations, and to meet the established goals and objectives for the ESC.Is responsive as the first point of contact to all stakeholders in the education community.Model effective technology use for personal productivityParticipate in local, state, and national professional development activities; share information with ESC staff and regional personnelAssist in managing data, and software, and provide technical assistance to LEAsSupport and promote instructional technology, digital resources, and library systems internally, to LEAs, and other ESCs statewidePerform other duties as assignedSupervisory DutiesNoneEquipment/Specialized Software UsedComputers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently.Working Conditions (Mental Demands/Physical Demands/Environmental Factors)Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer.Environmental: Open cubicles/workstationsEvaluationAnnual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.