Job Overview

• This role requires an integrated leadership approach appropriate to the size of the branch by a self- motivated person with a positive attitude and the ability to promote the company, co-workers, clients, and partners in an optimistic and helpful manner.
• Communicate & work closely with the Regional Sales & Operations managers in all aspects of sales and customer service.
• Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.
• Promote ESC Supply and ESC Central monitoring services.
• Working with Low Voltage Service Companies to fulfill orders efficiently and promote a high level of customer service.
• Responsible for inventory management and proficient with inventory control.

Expectations & Responsibilities

• Responsible for staff management, financial management, merchandising, driving sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support BHC company strategies.
• Perform listed job duties and observe all ESC Supply company policies.
• Protect all customer information and company data ensuring that it remains confidential.
• Collaborate and assist management in daily initiatives and planning.
• Hire, train, develop, and supervise a small team of non-management employees.
• Coordinate staffing schedules and participate in weekly staff meetings.
• Identify market opportunities and manage customer expectations.
• Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.
• Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
• Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
• Responsibilities inclusive of but not limited to warehouse and customer service duties from time to time. Ability to lift 50lbs

Requirements

• High school diploma or GED
• 5 years’ experience managing hourly employees.
• Strong leadership and team management skills
• Excellent organizational and problem-solving abilities.
• Proficient in using CRM, Supply management systems and other relevant software.
• Solid understanding of sales operations, and industry standards best practices.
• Ability to work with all levels of company staff, including being able to deliver frequent direct written and oral feedback.
• Some travel required to corporate and branch locations as needed to drive high levels of team engagement, training and customer service levels, in keeping with stated budgets. Submit travel expenses weekly.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• The pay range for this position is $45,000 - $55,000 annually. Does this meet your pay requirements?

Experience:

• Low voltage: 1 year (Preferred)

Ability to Commute:

• Montgomery, AL 36117 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person