Job title: Technical Writer
Location: Austin, TX (Remote) local to Texas
Duration: Long term
Visa: USC, GCH, GC-EAD, H1B’s
Client: 4779624TW2- Texas Workforce Commission (TWC)

Develop and maintain standard operating policies and procedures (SOPs) and other technical documents

· Responsible for all phases of document generation including research, writing, customer verification, incorporating updates and delivery

· Coordinate meetings and collaborate with internal subject matter experts to collect and interpret input

· Receives requests, plans and organizes work, and reports progress to management

· Ensures compliance with all Federal, State, and agency laws, rules, policies, and procedures

· Perform other duties as assigned.

Required skills:

· 4-7 years of experience in Producing high level documentation in a technology environment

· 4-7 years of Strong working knowledge of Microsoft Office Suite, (Word, Excel, Outlook, PowerPoint, Visio, and SharePoint) and Adobe Acrobat Pro

· 4-7 years Knowledge of and familiarity with Cybersecurity concepts

· 4-7 years of Skill writing and/or editing technical or business documents

· 4-7 years of Skill communicating with professional staff to develop positive effective working relationships and establish credibility, trust and confidence

· 4-7 years of Experience conducting high-level research with significant independence

· 4-7 years of Ability to deliver high-quality documentation paying attention to detail

· 4-7 years of Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data

· 4-7 years of Ability to produce appropriate documentation for the intended audience

· 4-7 years of Ability to write user friendly operating procedures

· 4-7 years of Ability to work under pressure and successfully manage multiple overlapping deadlines

· 4-7 years of Ability to be self-motivated, proactive, work independently, and effectively manage your time

· 4-7 years of Ability to communicate effectively orally, in writing and on the telephone

· 4-7 years of Skilled at building strong customer relationships with excellent customer service

· 4-7 years Knowledge of Texas State Government structure and the Texas Legislative process

· 4-7 years of Writing in a standard writing style, such as APA, MLA, or CMS.

· 4-7 years of Writing for style preferences, such as gerunds, active voice, etc.

Preferred skills:

· 3-5 years of Knowledge and familiarity with NIST SP 800-53

· 3-5 years of Knowledge and familiarity with Texas Cybersecurity Framework, Texas Administrative Code 202, or the Texas Controls Standards Catalog

· Graduation from an accredited four-year college or university with major course work in business, English, education, or a related field is required plus one year of full-time experience in technical writing, journalism, or communications work. One year of full-time qualifying experience may be substituted for each year (30 semester hours) of education.

WORK HOURS AND LOCATION

Services shall be provided during normal business hours unless otherwise coordinated through TWC. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. If the Vendor is headquartered in Texas, this position is eligible for telecommuting from within the Continental United States. If not headquartered in Texas, this position is eligible for telecommuting from anywhere in the state of Texas. Candidate must be residing in Texas or willing to relocate to Texas by their start date. This is a remote position.

Job Type: Contract

Pay: $50.00 - $60.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote