In the performance of their respective tasks and duties, all employees are expected to meet the following:

• Perform quality work within deadlines without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Deliver excellent customer service to both internal and external customers.
• Demonstrate the Core Values: Expertise, Service, and Passion.

Strategic Importance of this Role 

The sustained success of any world-class manufacturing operation relies on the effective establishment, execution, and ongoing maintenance of streamlined Planning, Scheduling, and Execution within Materials Management. At the heart of this strategic framework is the Materials Coordinator, a key player in the accurate management of inventory. 

The Materials Coordinator assumes a critical role in supporting the Procurement Team in India and manages the purchasing of essential supplies for office, shop, and shipping. Central to this function is the adeptness in making economically sound decisions for the company. This involves a comprehensive evaluation of factors such as inventory carrying costs, warehousing costs, volume price breaks, transportation costs, plant handling costs, market projections, and the availability of plant assets. 

In addition to procurement expertise, the Materials Coordinator oversees the Cycle Counting program, ensuring accurate and efficient monitoring of inventory levels. Simultaneously, they take charge of coordinating shipping and receiving activities, contributing to the seamless flow of materials within the operation. 

The role extends beyond these responsibilities to include supervision of the Material Handling Team, with a focus on delivering exceptional customer service to internal stakeholders. The Materials Coordinator's multifaceted responsibilities and strategic decision-making play a pivotal role in the long-term prosperity and competitive edge of the manufacturing operation. 

Essential Duties and Responsibilities and Leadership Competencies

Cycle Counting

• Develops standardized policies and procedures for conducting cycle counts. Ensures that all team members involved are familiar with and adhere to these guidelines. 
• Regularly audits and validates data accuracy in Global Shop to ensure that cycle counting is based on reliable information. 
• Maintains documentation of cycle counting activities, including count results, discrepancies, and any corrective actions taken. This documentation is crucial for audits and continuous improvement. 
• Investigates and analyzes the root causes of discrepancies identified during cycle counts. 
• Fosters collaboration between Production, Materials management, and Accounting to enhance the accuracy of cycle counting and resolve discrepancies effectively. 
• Provides training to personnel involved in cycle counting to ensure they understand the importance of their role, follow established procedures. 
• Establishes key performance indicators (KPIs) to measure the effectiveness of the cycle counting program. Monitors metrics such as accuracy rates, cycle count frequency compliance, and root cause analysis resolution times. 
• Regularly reviews the cycle counting process and identifies opportunities for improvement. Encourages feedback from team members involved in the process to refine procedures over time. 
• Maintains open communication channels between departments to promptly address any issues that arise during the cycle counting process. 

 Procurement 

• Conducts evaluations of raw material pricing to ensure competitiveness and alignment with budgetary constraints. Collaborates with suppliers to negotiate favorable terms and conditions while maintaining product quality standards. 
• Works closely with suppliers to establish and enforce delivery schedules that align with production requirements. Proactively addresses any potential delays, collaborating with logistics and production teams to maintain a seamless flow in the supply chain. 
• Implements checks and controls to verify the accuracy of material prices at the point of delivery. This includes confirming that invoiced prices match agreed-upon rates. 
• Ensures Data Integrity in Global Shop. 
• Develops and maintains a schedule for material deliveries, optimizing the efficiency of the supply chain. Ensures timely and accurate recording of received materials in Global Shop, facilitating real-time visibility into inventory levels and supporting informed decision-making. 
• Cultivates relationships with key suppliers, fostering open communication and collaboration. Regularly assesses supplier performance, addresses issues promptly, and works collaboratively to implement continuous improvement initiatives. 
• Identifies and implements cost-saving opportunities without compromising quality. Explores alternative sourcing options, negotiates purchase discounts, and stays informed about market trends to capitalize on favorable conditions. 
• Fosters a culture of continuous improvement within the team. Encourages feedback, analyzes performance metrics, and implements process enhancements to optimize efficiency and effectiveness. 

Supervising Material Handling Team

• Establishes and enforces safety guidelines and procedures to ensure a safe working environment. Regularly conducts safety audits and collaborates with the safety team to address and mitigate potential hazards. 
• Facilitates thorough training programs for team members covering material handling techniques, safety protocols, and the proper operation of equipment. Emphasizes the importance of ongoing education to enhance skills and maintain a high level of competence. 
• Fosters a culture of continuous learning within the team by providing access to relevant training resources and industry updates. Supports cross-training. 
• Conducts regular assessments of material handling processes to identify areas for improvement. Implements changes and optimizations to minimize delays, enhance efficiency, and streamline workflows. Fosters a proactive approach to problem-solving within the team. 
• Champions a lean culture within the material handling team by driving continuous improvement initiatives. Encourages participation in 2 Second Lean initiatives, to eliminate waste and optimize processes. 
• Actively engages the team in identifying opportunities for efficiency gains and waste reduction. Encourages the implementation of 5S, to organize workspaces and improve overall operational effectiveness. 
• Establishes performance metrics aligned with efficiency, safety, and quality standards. Regularly monitors and communicates key performance indicators, providing constructive feedback to the team and recognizing achievements. 
• Fosters a collaborative and supportive team environment. Encourages open communication and feedback to address challenges promptly and implement collaborative problem-solving approaches. 

 Shipping 

• Oversees logistics process to ensure the timely and efficient shipment of products to both customers and external vendors.
• Enforces attention to detail in all shipping documentation.
• Implements quality control measures to verify the accuracy of packing slips. Confirms that the items shipped match the information on packing slips, reducing the risk of errors, and enhancing customer satisfaction. 
• Ensures compliance with Advanced Shipping Notice requirements. Provides timely and accurate ASNs to customers. 
• Fosters a culture of continuous improvement within the shipping department. Regularly assesses and refines shipping processes to enhance efficiency, reduce errors, and streamline workflows. 
• Maintains open communication and collaboration with the Customer Experience team. Addresses customer inquiries and concerns related to shipping promptly, providing accurate and timely information to enhance overall customer satisfaction. 
• Identifies and mitigates potential risks in the shipping process, such as delays, damages, or loss. Implements proactive measures to address these risks and develop contingency plans for unforeseen challenges. 
• Prioritizes customer satisfaction by ensuring that products are delivered on time and in the expected condition. Uses CCPM data to review customer input and continuously improve the shipping experience. 

Accountability

• Strong conflict resolution skills and leadership experience. 
• Takes ownership and responsibility for assigned tasks, ensuring timely and accurate completion. 
• Demonstrates a proactive approach in problem-solving and decision-making being accountable for the outcomes. 
• Adheres to scheduled working hours, arriving promptly and being present for the entire shift. 
• Maintains regular and consistent attendance, minimizing unplanned absences or tardiness. 
• Notifies the supervisor or appropriate personnel in advance of any planned absences or request for time off. 
• Maintains a high level of transparency and integrity in all work-related activities. 
• Builds a reputation for dependability and trustworthiness through consistent performance and reliability. 

To perform this job successfully, an individual must be able to accomplish each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Competencies and Native Genius

Organizational Savvy: Operates within the organization’s formal and informal structures while building allies and relationships across departments. Uses allies to build consensus and create results. Is appropriately diplomatic, understands others’ roles and perspectives, and can sell projects and ideas across the organization.

Decision Making/Judgment: Recognizes problems and responds. Systematically gathers information and can sort through complex issues. Seeks input from others, addresses root cause of issue, and makes timely decisions. Can make difficult decisions and uses consensus when possible. Communicates decisions to others.

Problem Solving/Analysis: Breaks down problems into smaller components. Understands underlying issues, can simplify and process complex issues, and recognizes the difference between critical details and unimportant facts. 

Interpersonal Skills: Flexible and open minded, builds strong relationships, negotiates effectively, has good listening skills, and solicits performance feedback while handling constructive criticism. 

Managing Performance: Applies clear/consistent performance standards to team, handles performance problems decisively and objectively, is direct but tactful and provides guidance/assistance to improve performance. 

Qualifications 

Education & Experience:

Bachelor’s degree in supply chain or logistics and 3-5 years of experience in production planning or operations management in a manufacturing environment, or equivalent combination of education and experience. American Production and Inventory Control Society (APICS) certification in Production and Inventory Management (CPIM) strongly preferred.

Tech Skills:

Advanced computer skills. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint and Database systems.

Other Skills:

Language: Ability to read and interpret complex documents such as financial statements, contracts, and procedure manuals. Possesses high level business writing skills. Ability to speak effectively before groups of customers or associates of ESP. 

Quantitative: Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios, graphs, and proportions to practical situations.

Critical Thinking: Able to display high level reasoning skills to solve multiple, complex situations. 

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. While out on the production floor, the employee will be required to wear personal protective equipment (PPE) such as hearing protection, safety glasses, steel-toed boots with metatarsals, and/or gloves when handling material or chemicals.

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with abilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear, and view a computer monitor or video display. The employee frequently is required to use hands and/or fingers to type, handle, or feel. The employee will be conducting audits, investigations, and training on the production floor and will frequently be required to stand, walk, and reach with hands and arms. 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.