Front Desk/Mail Clerk - Esquire Law

About Esquire Law:

MISSION STATEMENT: Esquire Law is a law firm focused on helping injured people through the highest level of professional assistance. In support of the law practice, Esquire Law provides a unique combination of highly experienced legal expertise with the process, technology, and access to legal and business professionals, providing an approach and expertise beyond a conventional law firm.

VISION: Using our law knowledge combined with data science, we strive to advance the legal space with lawyer-led and tech-driven approaches to modernize and improve how we manage cases. We strive to handle each matter with accountability and responsiveness, as if we were representing ourselves.

Job Duties:

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, organized, and equipped with all the necessary supplies such as pens, forms, and paper.
• Accept all deliveries and packages and distribute them to the appropriate person.
• Monitor calendar and prepare emails.
• Maintain inventory of office supplies and supplies/drinks to place order every other week.
• Offer water, coffee, or soda to all guests.
• Schedule conference room for meetings.
• Answer and transfer all calls to the appropriate legal teams or department.
• Clean conference rooms after meetings and always keep presentable.
• Ensure the kitchen and supply room are fully stocked and clean.
• Put away office supplies/snacks deliveries and break down all delivery boxes.
• Pick up all mail from mailbox daily.
• Process all daily incoming mail by opening and scanning.
• Scan all incoming mail into the correct file.
• Distribute scanned mail to teams.
• Proficient use of scanning, copying and postage machines.
• Process all outgoing mail, including FedEx.
• Drop off daily outgoing mail in mailbox. and schedule a FedEx pickup if needed.
• Upload all client records from CDs and jump drives into client's file.
• Scan all settlement checks into client file and follow checks process.
• Have excellent communication skills.

Requirements:

• High school diploma or relevant qualification
• A minimum of 2 years of proven experience in a similar role
• Good understanding of office administration and basic bookkeeping practices
• Superb written and verbal communication skills
• Excellent organizational and multi-tasking abilities
• Strong knowledge of MS Office programs
• Will report to facilities manager
• Bilingual preferred (English and Spanish)

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish and English (Preferred)

Ability to Commute:

• Phoenix, AZ 85016 (Required)

Work Location: In person