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Senior Technical Support Specialist | Mid-Size Law Firm | Chicago, IL Our prestigious midsize litigation law firm client is seeking an enthusiastic, motivated, and experienced Senior Technical Support Specialist to provide enterprise-level assistance to the firm’s attorneys, paralegals, and other professionals. You will be responsible for diagnosing and troubleshooting software and hardware problems and help their users install and maintain applications and programs. The role will also be responsible for coordinating the overall IT support function to ensure response and resolution timeliness, as well as being responsible for technical training development and delivery. In addition, you will have the opportunity to broaden your knowledge in a variety of areas, including information security and compliance, internal and external networking, phone and video conference systems, virtualization, storage, and collaboration. This position requires the development of a high-level of trust with the firm’s IT users. They need to be able rely on you to provide timely and accurate solutions to their technical problems. Accordingly, in addition to technical knowledge, a friendly and positive attitude are key attributes for a candidate. The firm has a collaborative work environment and offers a two day per week remote work option for added flexibility. Our client is offering a competitive salary and benefit package.
Please send your resume to Cheryl Richards: cheryl@esquire-recruiting.com
RESPONSIBILITIES:
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PREFERRED SKILLS
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The following will also be required of the successful candidate:
Full Time
$72k-90k (estimate)
09/11/2024
09/29/2024
esquire-recruiting.com
Lincolnshire, IL
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