Education Qualifications:

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks. 

• Supports patient scheduling and work queue needs as assigned.

• Follows up on no-shows and works with providers to review and approve add-ons.

• Greets patients, supports virtual visits, completes identification verification, height, weight and vision and hearing screening, and informs patients of wait time.

• Chaperones exams as needed. 

• Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.

• May perform specific patient care tasks based on training.

• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.

• Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.

• Cleans procedure and exam rooms between patients and at end of day.

• Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.

• Cleans and ensures proper maintenance for equipment as assigned.

• Performs daily crash cart checks, monitors, and empties sharps containers.

• Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.

Job Description:

Licensure/Certification Qualifications:

Basic Life Support (BLS) within 30 days of hire. 

Preferred Qualifications:

• Customer service skills

•  Ability to follow direction and perform tasks within scope of role

• Experience in healthcare or patient care experience

• Experience using electronic medical record

• Medical terminology