eStaffing Inc is Hiring an IT Professional 4 - Hoffman Estates, IL, 60195 Near Schaumburg, IL
Job Description
Job Description
Position Description:
* Identifies IT business goals, objectives and requirements of the business environment.
* Monitors IT performance and delivery indicators.
* Contributes and supports planning, budgeting, design, implementation, operation and/or maintenance of IT landscapes.
* Supports customization and specifications of modules and applications, and facilitates IT management processes.
* Advices business accountable management of the unit, in all IT related issues across the value chain or under specific circumstances.
* Implements IT programs and procedures.
* May coordinate relevant unit and integration tests, and designs and documents new processes.
* Communicates with vendors and service providers on an accountable level to solve principle local IT problems, or cooperates with centralized IT in that respect.
* Drives principle IT change projects on-site or in the region.
* Supports change-release processes and implementation of IT security guidelines.
* Manages complex IT installations and updates; and completes integration to communication network.
* Identifies IT problems and seeks resolutions without impact to enduser.
* May perform 2nd-level user help desk activities, individual coaching and trainings and be involved in end user engagement.
* Keeps abreast of developments in industry regarding IT trends and technologies.
* Typically reports to an IT Manager or Team Leader.