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Floor Manager
ESTIATORIO MILOS New York, NY
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$87k-147k (estimate)
Full Time 3 Days Ago
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ESTIATORIO MILOS is Hiring a Floor Manager Near New York, NY

Job Description

Job Description

Overview

The Floor Manager at Milos is responsible for overseeing all service and front of house expectations and standards throughout a shift. They liaise with the GM team to achieve and enhance Milos hospitality expectations.

Skills

Ability to understand our brand, culture, and values

Highly motivated and able to motivate a team

Excellent communication skills

Organization skills and planning

Adaptability and teamwork

Guest centric personality

Roles and responsibilities

Ensure Milos hospitality standards are being achieved.

Builds and coaches a strong floor team to provide the best service to our guests

Act as an Ambassador for Milos

Service

- Work with FOH staff to ensure all steps of service are being followed.

- Ensure dishes that are leaving the kitchen are to the Milos expectations.

- Work with host team to produce optimal floor plans for service

- Hold pre-shift meetings with FOH if staff to review areas of opportunities and shift plan

- Act as a leader to staff and guide our FOH team to successful service

- Instruct staff to clear tables, take orders if necessary, assisting Sommeliers with wine service

- Learn and teach the Milos concept and menu in order to discuss it articulately with our guests

- Perform constant dining room checks during service:

1. Customer checks

2. Cleanliness checks (Dining room, polishing area, and bathrooms)

3. Food quality and presentation

Customers

- Interact with guests and develop relationships with guest

- Exude confidence when dealing with guest issues and guest concerns (e.g., poor service, food not satisfactory, etc.)

- Ensure that every guest’s experience can be enhanced

- Keep a watchful eye on guest cues to be proactive rather than reactive

- Achieve great customer compliments and feedback

Administration

- Review employee schedules daily to ensure proper staffing for success

- Constantly communicate with GM team any staffing updates or concerns

- Ensure that staff cuts are made accordingly to management expectations

- Outline daily floor plans and review with management team

- Review reservations and build a solid game plan to achieve great service

Job Summary

JOB TYPE

Full Time

SALARY

$87k-147k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/20/2024

WEBSITE

milos.ca

HEADQUARTERS

Montral

SIZE

50 - 100

Show more

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The following is the career advancement route for Floor Manager positions, which can be used as a reference in future career path planning. As a Floor Manager, it can be promoted into senior positions as a Stock Loan Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Manager. You can explore the career advancement for a Floor Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Floor Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Floor Manager job description and responsibilities

A floor manager can also work at an exterior location during broadcasts of outdoor concerts or sporting events.

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The floor manager must handle all this, helping people to stay calm and remaining diplomatic and helpful.

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They supervise and train staff to perform allocated roles.

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The floor manager oversees everything that happens before and during a show.

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A floor manager must know the different types of equipment and determine which ones work effectively on the screen.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Floor Manager jobs

Administer pay slips to staff.

03/31/2022: Lubbock, TX

Be sure, though, to check that the flooring warranty covers use with floor heating.

02/21/2022: Riverside, CA

Be transparent and accountable.

02/12/2022: Vallejo, CA

Hire quality employees who want to enact change.

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Manage inventory at all times.

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Step 3: View the best colleges and universities for Floor Manager.

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