Join our team for a unique opportunity to make a difference in the residential experience of our collegiate members! The House Director, in exchange for the being the on-site property manager, will receive free room and board, free utilities, a parking space, and a stipend.

Duties of this role are as follows:

The House Director will oversee the day-to-day operation of the chapter house including management of personnel, coordination of contractors, vendors and service providers, while staying within the provided budget. The House Director will also serve as a liaison with the University and the landlord.

Priorities

· Assure the facility is run in such a way that shall protect the safety, health, and well-being of all members

· Protect and support the positive reputation of Alpha Phi, including its individual members, the chapter and all volunteers and staff on the Penn State campus and the State College community

· Keep all Alpha Phi information, business, and member practices in strictest confidentiality. This includes private member actions or information, all chapter information or practices and all information related the operation of the chapter or facility. Respect for individual privacy and dignity is expected from all staff.

· Operate the facility within the confines of the budget allocated for food, supplies, linens, and repairs. Regular consultation with 1872 Properties staff, and/or accountant is expected.

Essential Functions

· Assure the facility meets all fire, safety and health department requirements at all times, seeking the support of chapter officers, 1872 Properties staff or advisory board when necessary.

· Easily able to ascend and descend 4 flights of stairs routinely throughout the day.

· Able to lift items weighing up to 30 pounds.

· Kneels, bends, and reaches for items often

· Stands 65% of the time while working

· Manage, supervise and act as a gracious hostess for the chapter house.

· Work independently.

· Give and receive written and verbal instructions in a clear and professional manner.

· Proficient in Microsoft Word and Excel, email, online ordering, faxing, scanning and vendor management.

· Reside in the chapter house during regular academic terms and be available for vendor access for needed and scheduled repairs and special events during academic breaks.

Specific Responsibilities

1. Maintain a home-like atmosphere in the chapter house - greeting residents and their guests,. The following specific events are held annually and will be required: Move-in and out days, parent’s weekend, and normal recruitment activities in which the House Director presence is expected.

2. Act as official hostess in a manner that is pleasing and professional among all members and on behalf of the Fraternity.

3. Conduct daily walk thru of the common areas of the facility (including upstairs hallways and the exterior of the building) to be sure all is in good repair and working order, thermostats are set correctly and other staff/service providers are performing their duties in a satisfactory manner.

4. Maintain a relationship with the Chapter that will promote a healthy living environment. Establish Office Hours that offer regular availability to Chapter members. During these hours, the House Director is expected to be available and welcoming to Chapter members. If she must be absent during these hours, she should leave a note on her door stating when she will return.

5. Oversee the opening and closing of the chapter house prior to the beginning of each term and at the close of each term unless the chapter house is open for school breaks. This will include a complete listing of all damages that have occurred and repairs that are needed. Assessment of damages should be completed within one week after move-out.

6. Give regular reports and keep ongoing, open communication with 1872 Properties staff to provide information regarding the facility, the Chapter, vendors, household staff and general feedback deemed helpful to 1872 Properties. At minimum, provide a weekly update to 1872 Properties staff each week in via an online platform. Needed repairs or replacements should be reported on a regular basis.

7. Assist Alpha Phi Chapter Officers and Advisors in coordination of Chapter events as needed. All dates and events requiring food or beverages provided by the kitchen staff are to be discussed in advance with the Head Chef (minimum two weeks’ notice in most circumstances).

8. Meet weekly with the VP Finance and Housing (VPFH) and/or Director of Chapter Housing to discuss facility maintenance and management.

9. Enforce the visitation policy, alcohol policy and flame policy, along with all house rules; inform appropriate chapter officers and Chapter Advisor when a violation has occurred. Inform 1872 Properties staff if repeated offenses occur.

10. Comply and assist with enforcing (with respectful and professional demeanor) Alpha Phi International Fraternity Standing Rules, Policies and Procedures and Gamma Rho Chapter House Rules, and report violations to the Chapter Advisor and Chapter President. The House Director is expected to comply with all house rules including male visitation policies and pet policies.

11. No alcohol, tobacco, or illegal drugs are allowed on Alpha Phi property at any time. The Fraternity allows no exceptions to this rule. The House Director must comply with this rule and should help to enforce this rule with members through immediate communication to the chapter officers, advisors or1872 Properties staff.

12. Reside in the chapter house during all academic terms, and procure a substitute during any time which the House Director is away overnight and during periods of lengthy illness. Substitute House Director requests must be given to 1872 Properties staff in writing two weeks in advance of proposed absence (except in case of illness). All substitutes must be approved by 1872 Properties staff in advance. Vacate the facility or plan on a quiet, private evening in the HD apartment when chapter ritual activities are scheduled (upon two weeks’ notice by the chapter advisor or 1872 Properties staff). Cooperate with local, quadrant, and International Fraternity officers in carrying out the duties of the House Director.

13. Keep confidential all Member, Chapter and/or Fraternity information to which the House Director has access. Dissemination of such information should only be made with permission of 1872 Properties staff.

14. Monitor all arriving mail. Hold any mail addressed to 1872 Properties at the chapter house and scan and email it to the appropriate staff member in a timely manner.

15. Keep an organized filing system of all chapter house related items.

House Management Responsibilities

1. Distribute individual room keys in accordance with a standardized facility procedure for distribution and collection.

2. Perform a security check of the chapter house before retiring each evening. Secure all outside doors and windows on ground level, closing blinds and shutters and turning off lights as is practical.

3. Supervise contracted services.

4. Ensure the cleanliness, orderliness, proper care and maintenance of the facility.

5. Supervise the exterior house property by monitoring conditions and reporting any problems to 1872 Properties staff, including but not limited to lawn, plantings, entrances, parking lot and sidewalks, monitor need for snow or ice removal for the walkway from chapter house door to street in front of the property.

6. Oversee safety and security of the chapter house via maintenance and repair as needed of the security system, outside lighting, and fire alarm systems.

7. Ensure that the facility is compliant with Fire Inspection codes and permits. When present, the House Director will be support to chapter officers in charge of any emergencies that arise and will comply with Alpha Phi Fraternity Emergency Procedures and immediately inform 1872 Properties staff in the event of an emergency.

8. Coordinate and perform with the VPFH and the Director of Chapter Housing a fire drill and emergency preparedness exercise at the start of each semester that the Chapter is in residence.

9. Monitor equipment and building maintenance of the facility, contacting appropriate service companies to accomplish timely repairs and maintenance, and maintaining a log of such service visits. The need for major repairs or purchases of equipment above $300 will be reported to 1872 Properties staff to obtain approval for such expenditures.

10. Assist 1872 staff with hiring, managing and training of other household staff, at the request of 1872.

11. Monitor the food service for the facility, supporting the food service company, to accomplish menu planning, food ordering, food preparation, serving and presentation. The House Director may be directed to assist the kitchen staff and other staff by making local purchases needed for the efficient and cost effective operation of the facility. If a service provider is used, provide cooperative support and monitor quality, report any consistent issues that arise.

12. Work with the Head Cook, all vendors and 1872 staff to send the appropriate invoices, information and billings to the accountant.

13. Maintain a list of all pertinent contacts (including all employees, vendors, suppliers and service companies), procedures (move in/move out, operation of all safety and security equipment) and instructions (use of thermostats, equipment, and event planning history/best practices). This information is to remain property of 1872 Properties, for use by substitutes or successors. All information should be readily available and accessible.

14. Fulfill such other duties as requested by 1872 Properties and as are customary and usual to this type of position.

Job Type: Part-time

Pay: $10,000.00 per year

Expected hours: 15 – 25 per week

Schedule:

• Choose your own hours
• On call

Work Location: In person