21 Customer Service Specialist Jobs in Deerfield, IL
eTeam is Hiring a Customer Service Specialist Near Deerfield, IL
The Customer Specialist role is accountable for providing superior service to all external customers, patients, and Client's team members.
The position will handle exceptions as required along with general inquiries and correspondence for customers.
This role will be responsible for providing accurate, responsive, and efficient placement of orders, backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer requests.
This position will need to balance service and cost for the supply chain organization while meeting or exceeding key performance indicators.
The customer service role is responsible for documenting service failures that impact the customer and the organization.
In this role, the specialist will need to work collaboratively with the following departments: Product Information, Distribution Centers, Planning and Deployment, Credit and Collections, Customer Master, various sales representatives, and other departments as needed.
This position may need to assist customers with inquiries on how to set-up new accounts, documents service requirements, maintains other records, and prepares customer required reports.
Other duties as assigned.
QualificationsEffectively prioritize multiple tasks.
Strong Verbal And Written Communication Skills Are Required.Expertise in working in the Microsoft applications and must have an aptitude for working in web based applications.
Ability to work remotely using a high speed wired internet connection
Demonstrate an ability to provide customers with superior service and a high level of satisfaction.
Demonstrate strong interpersonal skills, ability to work in a team environment, attention to detail, and excellent problem resolution skills.
JD Edwards system knowledge, a plus.
Must be flexible to cover a shift during the customer service hours of operation which are 7:00 to 6:00 pm CT
Education And/or ExperienceBachelor’s degree is preferred.
Ability to speak Spanish is an asset.
Job Summary
Full Time
IT Outsourcing & Consulting
$43k-53k (estimate)
05/30/2024
07/14/2024
eteaminc.com
SOUTH PLAINFIELD, NJ
500 - 1,000
1999
Private
BIPIN TAHKUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About eTeam
eTeam provides industry-specific, SOW-based services, and global contingent workforce managementsolutions.
The job skills required for Customer Service Specialist include Customer Service, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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