Coordinates the care of the patient including, but not limited to; escorting patient to exam room, performing vital
signs, preparing patient for exam and discharge, including preparation of medical chart, returning phones calls,
facilitating physcian orders, and other duties as needed.
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance
questions or concerns and report suspected violations.

• Prepares patient charts timely and accurately.
• Gathers reports to complete chart.
• Places order for films, labs and other studies as appropriate, timely and accurately.
• Prints daily office schedules
• Answers all patient questions and requests timely and appropriately.
• Files reports and notes in the charts.
• Faxes and copies necessary information to insurance companies, other physician offices and other facilities as

necessary.

• Ensures completeness and accuracy of all forms filled and signed by patients
• Confirms patient appointments timely
• Processes billing information accurately and timely
• Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
• Maximizes use of free time between patients and other task to clean and stock rooms copying documents, and filing.
• Obtains medical history (vital signs) and assists physicians so that appropriate preparation, examination and

diagnostic testing occur without error and without delay.

• Processes patient referrals to other physician offices.
• Completes the medication log.
• Ensures patient information is correctly entered in the database.
• Assists with the release of patient records and films to patients.
• Assists physicians as needed.
• Obtains physician signatures on appropriate documents.
• Assists with collection of patient payments.
• Collaborates with the scheduling of new patients.
• Schedules follow-up patient visits.
• Assists with internal billing audits as necessary.
• Assists with medical and office supplies ordering.
• Perform scribe duties if applicable.
• Performs other duties as assigned.

Skills:Basic computer skills for scheduling, email.
Self motivated, self starter, and able to organize efforts around helping patients have a positive experience.
Skills and strengths in all forms of communications, particularly verbal and written.
Exercises a high degree of initiative, judgment, and discretion.
Analyses situations accurately and takes effective action.
Establishes and maintains effective working relationships.
Excellent customer service skills with patients, co-workers and guests.
Ability to develop and maintain physician relationships.