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Purpose of Position:
The purpose of this role is to provide Ethos clients with elevated salon support through product knowledge and comprehensive communication of educational and promotional opportunities. Furthermore, a Sales Associate would assist the Store Manager with daily store operations and utilize their experience to establish customer relationships, seek growth, and cultivate a welcoming atmosphere for the team and clients alike.
Position Summary:
A Store Associate, reporting to the Store Manager, is responsible for assisting with daily operations including but not limited to customer service, execution of merchandising and promotional plans, and inventory replenishment and put away.
Essential job functions and responsibilities:
· Basic training of POS operating system in order to effectively complete customer transactions
· Taking inbound calls and making outbound calls to internal sales and external customers
· Responding to order inquiries via email, phone or in-person
· Assist with weekly replenishment put away
· Reviewing Insider for awareness of current promotions, focus items and education
· Reviewing literature for product knowledge to effectively relay information to customers
· Resolve any discrepancies in calm, professional manner
Key personal attributes:
· Must be effective working with a diverse team and must possess a working style that balances the need for operational excellence, customer satisfaction and teamwork consistent with a high-performance culture.
· Must have excellent interpersonal skills and an ability to foster relationships with internal and external stakeholders.
· Proven ability to demonstrate endurance and drive and to set a high pace for self and peers in an engaging manner.
Key skills:
· Must be able to communicate clearly in English both verbally and in writing
· Must be able to work with computers, scanners, material handling equipment
· Ability to work in a fast-paced environment
· Excellent customer service abilities.
· Must be an effective negotiator with the ability to listen, compromise and assert oneself as warranted.
· Possess strong technical product and industry knowledge.
Experience/Education:
· High School diploma or GED
· One to three years of previous Customer Service experience
· Cosmetology license/experience preferred but not required
Physical Requirements:
· Must be able to bend, stoop, grip, reach and lift up to 25 lbs. on a repetitive basis.
· Must be able to walk and stand up to 50% of the workday to perform duties.
· Must be able to perform desk/computer work from either a sitting or standing position.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
$28k-35k (estimate)
06/27/2024
10/24/2024
The job skills required for Store Associate include Customer Service, Merchandising, Product Knowledge, Customer Satisfaction, Store Operations, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Store Associate positions, which can be used as a reference in future career path planning. As a Store Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Store Associate. You can explore the career advancement for a Store Associate below and select your interested title to get hiring information.
If you are interested in becoming a Store Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Associate job description and responsibilities
A great store associate balances customer satisfaction with meeting sales objectives.
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Also known as sales workers or salespersons, sales associates sell retail products and goods, such as equipment, clothes, cars or car parts, etc.
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Assist with Operations Store associates assist with day-to-day store operations and perform tasks assigned by managers and supervisors.
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Collaborates productively and respectfully with team members to meet or exceed store goals.
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Creating window and shop displays and keeping the store floor presentable.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Associate jobs
Communicate as efficiently as possible.
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Listen, understand and take action.
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Master the Field research and Special research.
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Measure and analyze customer feedback.
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Obtain a high school diploma or an equivalent qualification.
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Step 3: View the best colleges and universities for Store Associate.