6 Veterinary Client Service Representative, NVS Jobs in Nashville, TN
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Veterinary Client Service Representative, NVS
$41k-56k (estimate)
Full Time
1 Week Ago
Ethos Veterinary Health is Hiring a Veterinary Client Service Representative, NVS Near Nashville, TN
Veterinary Receptionist - Client Service Representative
(Earn an extra $4.50/hr above hourly wage weekdays after 6pm and weekends)
is searching for Client Service Representatives to join our GROWING team! We are looking for of course ANIMAL LOVERS who are team players with stellar customer service, display friendly and warm demeanors, and have the ability to work in a fast-paced environment! Apply today to join our family, help us make a difference in an animal's life, and to advance your career!
Shifts Available:
WHY WORK WITH US?
Join a team of veterinary professionals you can easily build relationships with and feels like a family- we support and encourage each other and love to celebrate wins, big or small. We pride ourselves on a welcoming learning environment where team members feel safe to advance their skills and seek guidance from each other while practicing quality medicine and patient care.
Job Summary: Exemplify excellent customer service and honor hospital mission by providing quality care for patients and a gold standard of service for clients through providing information, problem-solving, responding to inquiries and documenting actions.
Job Description:
We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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hiwoXHlR2s
(Earn an extra $4.50/hr above hourly wage weekdays after 6pm and weekends)
is searching for Client Service Representatives to join our GROWING team! We are looking for of course ANIMAL LOVERS who are team players with stellar customer service, display friendly and warm demeanors, and have the ability to work in a fast-paced environment! Apply today to join our family, help us make a difference in an animal's life, and to advance your career!
Shifts Available:
- Three 12-hour shifts, 8am-8pm Thurs-Sat
- $4.50/hr Shift differential after 6pm and all day Saturday & Sunday
- Weekends will be included for both days and swings
- $18 - $27 pending knowledge & experience
- $4.50/hr Shift differential after 6pm and all day Saturday & Sunday
WHY WORK WITH US?
Join a team of veterinary professionals you can easily build relationships with and feels like a family- we support and encourage each other and love to celebrate wins, big or small. We pride ourselves on a welcoming learning environment where team members feel safe to advance their skills and seek guidance from each other while practicing quality medicine and patient care.
Job Summary: Exemplify excellent customer service and honor hospital mission by providing quality care for patients and a gold standard of service for clients through providing information, problem-solving, responding to inquiries and documenting actions.
Job Description:
- Greet clients as they arrive at the hospital, opening lobby doors when necessary; present necessary paperwork for completion; make aware of refreshment bar and client bathroom locations
- Be aware of sensitive situations, showing compassion and empathy
- Enter client, patient, rDVM and financial information into hospital system
- Schedule appointments for clients via telephone and in person
- Maintain Google Sheets documents (referrals, cancellation list, etc)
- Maintain upkeep and cleanliness of lobby area to include stocking refreshment bar, sweeping or vacuuming as needed, cleaning windows, tidying seating area and bathrooms (magazines, empty cups, etc)
- Process daily faxes/emails throughout the day as needed
- Maintain cash drawer and cash deposits
- Handle customer complaints and issues as they happen, advising; refer sensitive issues to Client Experience Manager
- Participate in routine CSR staff meetings and hospital staff meetings, contributing ideas and suggestions in an effort to continually improve and streamline CSR functions and the client experience
- Active demonstration of a “can do” attitude
- On-call participation required (after training)
- Competitive salary
- Paid Time Off
- Insurance (Medical, Dental & Vision)
- Short/long term disability and life insurance
- 401(k) Retirement Plan
- State-of-the-art newly renovated front desk
- Discounted pet products & services for personal pets
- C.E. Allowance
- Penn Foster Sponsorship Program
- Uniform allowance
- Cell phone discounts
- YMCA corporate memberships
- Team building and volunteer events
- Career development
- Excellent opportunities for advancement and MORE!
We are excited to announce Ethos Veterinary Health as our new name. Ethos is the new, industry-leading community of legacy Ethos Veterinary Health, Compassion-First Pet Hospitals, SAGE Veterinary Centers, and legacy NVA Specialty and Emergency hospitals. This powerful new community brings together a dynamic network of ~145 hospitals, an unmatched team of experts, cutting-edge technology, and an unwavering commitment to the advancement of the animal health profession and better patient outcomes.
Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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Job Summary
JOB TYPE
Full Time
SALARY
$41k-56k (estimate)
POST DATE
06/17/2024
EXPIRATION DATE
07/10/2024
WEBSITE
ethosvet.com
HEADQUARTERS
CRESTWOOD, IL
SIZE
500 - 1,000
FOUNDED
2015
REVENUE
<$5M
Related Companies
About Ethos Veterinary Health
To see our current job openings go to: www.ethosvet.com/careers History Ethos Veterinary Health is the result of the merger of four specialty hospital groups that have worked closely together over the past eight years: IVG Hospitals in New England, Premier Veterinary Group in Chicago, Wheat Ridge Animal Hospital in Denver and Veterinary Specialty Hospital of San Diego. In April 2016, we were pleased to welcome Peak Veterinary Referral Center to our network. Our Mission We provide unsurpassed veterinary health care for patients and their human companions. Our Vision We will create a unique and ...impactful science-focused animal health company with an emphasis on collaboration, evidence-based decision making, a commitment to the veterinary ethos, and cultivation of passion for what we do, which will revolutionize the veterinary industry.
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