Field Service Technician

Salary Bonus Package Compensation

The Field Service Technician is responsible for the independent assembly, commissioning, inspection, repair, and troubleshooting of systems, both domestically and internationally.

Qualifications Required:

• 5 years in a Field Service role with decision-making responsibility
• Electronics or Electrical certificate or degree
• Ability to travel 70% of the time (both domestic and international travel)
• Ability to write trip reports, return material authorizations, test reports, and corrective action reports
• Knowledge of PLC’s highly preferred
• Ability to read, understand, and troubleshoot systems using electrical schematics
• Must be able to work in a Windows environment and be proficient with Word, Excel, and PowerPoint
• Must have a clean driving record
• Must not be afraid of heights

· Experience in the use of PLCs, VFDs, data acquisition, wiring, power equipment, and industrial electricity required. Siemens, ABB, and TMEiC platform(s) experience are highly preferred.

· Must currently hold or be able to obtain a valid passport (with proper documentation to travel into and outside of the United States)

Position Responsibilities:

· Frequent interface with customers and/or end-users, vendors, and contractors.

· Support in scheduling and coordinating the participation of vested parties at the site to inspect/witness the final installation of equipment and their participation in the execution of start-up and commissioning activities.

· Coordinate internally to ensure a timely response to customer inquiries.

· Troubleshoots PLCs, VFDs, and other automated equipment, onsite and remotely.

· Repairs equipment installed onsite at customer facilities, both warranty, and non-warranty claims.

· Carries out routine inspections of existing system installations.

· Take ownership regarding the correct implementation of the pre-commissioning activities in the mechanical, electrical, instrumentation, and automation disciplines, ensuring the quality of the work and of the quality of the reports.

· Travel to the customer site to perform final commissioning and demonstrate equipment functions as per specifications to obtain customer acceptance.

· Support the project team in ensuring all the mechanical, electrical, instrumentation, and automation punch list items are cleared and signed-off as per project requirements.

· Participate in project and construction meetings, as required.

· Ability to prepare and provide technical training to the end-user operators and/or maintenance personnel.

· As a trouble-shooter, you will go on-site in the event of technical issues, analyze and eliminate faults, and will be available on-site for our customers in case of subsequent technical queries.

· Independently coordinates with customers and/or end-users all details of site visits prior to departure.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Field Service: 1 year (Preferred)
• PLC: 1 year (Preferred)

Work Location: In person