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Production Operation Assistant
$58k-87k (estimate)
Full Time | Elementary & Secondary Education 2 Days Ago
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Eugene School District 4J is Hiring a Production Operation Assistant Near Eugene, OR

Position Summary

This is a full-time 12-month position, 8 hours per day for the 2024-25 school year.
Extensive institutional production work preferred
Bi-lingual preferred
Performs a variety of catering and operational support functions in the implementation of processes, procedures and practices requiring planning, organizing and developing district food and beverage services, meeting customer expectations, food and hygiene standards and financial targets, performing district-wide safety audits, reviewing site operations for compliance with operational standards, and providing corrective feedback to site staff.
Essential Functions:
  • Planning and costing out menus in consultation with supervisor. Checking event bookings and allocation of resources ensuring adequate levels of support staff to assist with large catering orders or functions;
  • Planning new promotions and initiatives, and contributing to business development. Assisting management with budgeting and establishing financial targets and forecasts. Monitor menu and catering activities/functions' spending levels. Respond to new business inquiries;
  • Providing full-service to clients with catering and banquet needs from the time of booking to the actual events;
  • Food preparation in accordance with district standards. Ensure health and safety regulations are strictly observed. Monitor the quality of the product and service provide. Monitor food quality and presentation standards;
  • Ensure completeness of catering orders, including proper billing information. Keep accurate catering records. Maintain appropriate stock levels and ordering supplies as required;
  • Interacting effectively with customers. Liaising with appropriate catering suppliers and clients;
  • Actively solicit and book catering events following organization's standards. Negotiate menus and costs of activities with customers. Ensure client orders/billing information are kept organized and current with all required information. Anticipate guests' needs, respond promptly and acknowledge all customers, however busy and whatever time of day. Resolve customer complaints, ensuring customer satisfaction;
  • Remain abreast of trends and developments in the industry such as menus.
District-wide operational tasks include:
  • Perform site-based safety audits and standards audits, reporting results to management, providing corrective feedback to site coordinators;
  • Ensure 4J catering department is up to date on latest trends and techniques by ensuring catering department participates in training opportunities such as trade shows and catering seminars;
  • Audit site-based kitchens for adherence to operational standards, reporting results to management, providing corrective feedback to site coordinators
  • Develop and implement customer satisfaction surveys as well as surveys for implementing coffee cart.

Required Knowledge, Skills and Abilities

  • Culinary Ability and Creativity – Must be a very good cook, be creative, and be able to produce large quantities of good food. Must be able to work under pressure, handle multiple priorities and work with very little supervision. Must be able to think creatively about menus and collaborate with customers to put together the right set of food for the right event.
  • Interpersonal Skills –Must have the ability to listen to what customers need and deliver both the food and the service they want. Ability to handle conflict with tact and diplomacy. Ability to work with diverse group of staff and customers. Strong written and oral communication skills.
  • Math and Basic Accounting Skills – Employee must be able to work with and assist customers with planning menus that fit their budget and determine menu pricing and costs to the district
  • Developing Business – assisting with development of ways to increase customer satisfaction by organizing and implementing coffee cart and outside catering.
  • Training – Must be an effective trainer in training staff to implement "showcase" catering events.
  • Safety - Expert knowledge of health and safety regulations must have impeccable personal hygiene.
  • School-based nutrition services operational knowledge – Must have expert knowledge of school based nutrition operations.
  • Experience differentiating practices for diverse populations.
  • Ability to work effectively and collaboratively with diverse students, staff, and community populations.

Minimum Qualifications

  • Two years of experience in Catering/Banquets preferred.
  • Minimum five years of experience in Food and Beverage with progressive responsible experience.
  • Ability to communicate effectively both verbally and in writing.
  • Basic working knowledge of food service, banquet set-ups and banquet equipment requirements.
  • Strong organizational skills, to be able to function under demanding time constraints, and deadlines with attention to detail.
  • Knowledge of menu development.
  • Knowledge of food and beverage cost controls.
  • Familiarity with sales and marketing tools.
  • Effective listening abilities and be able to make strong judgment calls.
  • Knowledge of all health and safety regulations.
  • Professional appearance and demeanor.
  • Strong interpersonal skills.
  • Ability to work with minimal supervision.
  • Bilingual proficiency and/or multicultural experience strongly preferred.

To view the complete job description visit: https://www.4j.lane.edu/hr/jobdescriptionsandclassif/classifieddescriptions/

Additional Information

Complete application in its entirety. Incomplete applications will not be accepted or processed, there are no exceptions.

We do not accept walk-in, faxed, or applications via mail. All applications must be submitted using the GovermentJobs website. It is your responsibility to submit a complete application. Submitting an application does not guarantee any candidate an interview. Candidates are interviewed by appointment only. If you apply to more than one job, an application is required for EACH job posting.

ALL required documentation must be scanned and attached in order to submit an online application.

Upon offer of employment applicants must obtain a fingerprint clearance from the Oregon State Police Department and the FBI through a process authorized by the Eugene School District 4J. Applicants would be responsible for the one-time fingerprint clearance fee.


An Affirmative Action / Equal Opportunity Employer

The Eugene School District 4J does not discriminate on the basis of race, religion, ancestry, color, national origin, gender, age, disability, marital or family status, sexual orientation, gender identity in admission or access to the treatment of employment in its programs and activities as required by state and federal law. If you have any complaints, please contact the HR Department at (541) 790-7670.
It is the District's policy to provide qualifying veterans and disabled veterans with preference in employment in accordance with applicable law. Applicants wishing to claim veterans' preference must provide the following military documents verifying their eligibility:
Veterans: A copy of the applicant's Certificate of Release or Discharge from Active Duty (a federal DD Form 214 or 215), which shows character of service upon discharge OR a letter from the U.S. Department of Veterans Affairs indicating the applicant receives a non-service connected pension.
Disabled Veterans: A copy of the applicant's Certificate of Release or Discharge from Active Duty (a federal DD Form 214 or 215), which shows character of service upon discharge AND a copy of the applicants veteran's disability preference letter from the U.S. Department of Veterans Affairs (unless the information is included on the DD Form 214 or 215).
For veterans' preference to apply, the required military documents must be submitted to the District at the time of application submission.

There are a wide variety of benefits to eligible Eugene School District 4J employees. These benefits include health, dental, vision, life insurance, optional life and disability, flexible spending accounts, 403B, and an employee assistance program.
Positions at a minimum of four hours (0.5 FTE) are benefit eligible. Please contact the hiring administrator if you have questions about this position’s benefit eligibility.
For a complete description of benefits available for 4J employees please visit our Employee Benefits webpage at www.4j.lane.edu/hr/benefits.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Elementary & Secondary Education

SALARY

$58k-87k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

08/28/2024

WEBSITE

4jschoolchoice.com

HEADQUARTERS

EUGENE, OR

SIZE

50 - 100

FOUNDED

1988

CEO

KATHERINE TAGWERKER

REVENUE

<$5M

INDUSTRY

Elementary & Secondary Education

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