76 Customer service representative Jobs in Cary, NC
Eurofins is Hiring a Customer service representative Near Cary, NC
Job Description
Primarily responsible for the ongoing task of general customer service, including sample receiving and support of project management.
The Customer Service Representative serves as our customers’ primary point of contact within the company.
- Applies GMP / GLP in all areas of responsibility, as appropriate
- Demonstrates and promotes the company vision
- Routine use of computers, primarily via spreadsheets and word processing software.
- Routine use of the Laboratory Information Management System (LIMS)
- Regular attendance and punctuality
- Advanced sample interpretation of clients' analytical requirements and data entry into computer system by keeping up-to-date with technical center requirements
- Maintain client files
- Handling of incoming informational calls into department
- Read, understand, and carry out SOPs; follow all safety precautions and procedures
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned
Key Positions Functions :
- Sample Receiving (70%)
- Sample delivery and pickup (10%)
- General customer service to assist Customer Service Manager. (20%)
Qualifications
- High school diploma required, Associate degree preferred.
- Preferred prior sample management experience
- Valid Driver's License
- Communicate effectively, both orally and in writing; very strong organizational skills
- Position may require working off-site at client locations, depending upon customer requirements and business tempo.
- General familiarity with overall laboratory services and various regulatory programs is essential to success.
- Detail oriented; work independently, yet be part of the team; satisfactory technical skills, including logical thinking and deductive reasoning
able to retain large amounts of information
Additional Information
Position is full-time, Monday - Friday 8am-5pm. Candidates currently living within a commutable distance of Cary, NC are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins is a M / F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Last updated : 2024-06-21
Job Summary
Full Time
Scientific Services
$63k-81k (estimate)
06/23/2024
09/20/2024
eurofins.com
PROSPECT HILL, NC
15,000 - 50,000
2015
$50M - $200M
Scientific Services
Related Companies
About Eurofins
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global i...ndependent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries, operating more than 800 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Eurofins is one of the fastest growing listed European companies. Since its IPO on the French stock exchange in 1997, Eurofins sales have increased by 35% each year (in compound average) to over EUR 4.5 billion in 2019.
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The job skills required for Customer service representative include Customer Service, Data Entry, Communicates Effectively, Computer Systems, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
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