Company Description

Eurofins DQCI- a subsidiary branch of our international, broad-scoped, and highly respected organization, Eurofins- our Dairy Testing focused sector.
 
Milk Producers, Diary Product Manufacturers- We know your industry; let us partner in quality, safety, and, most importantly, testing.
 
Over the past 75 years, we have earned a reputation of excellence as a solid establishment by providing accurate and timely analytical results and lab services. We satisfy our customers and clients and nurture those relationships, as they matter to us. We ensure that our customers continue to flourish.
 
The manufacturers we partner with in our industry include dairy/dairy-related products such as Fluid Natural and Flavored Milks/Creams/Wheys, Powdered Milks, Wheys & Components, Sour Cream Mixes, Ice Cream Mixes, Shake & Soft Serve Mixes, Malts, Eggnogs, Cheeses, Cottage, Cheese Dressings, Cultured Products, Butter, and more- the least we can say is yum!
 
We partner with our Milk Producers to conduct Official States Testing and Reporting-Raw Milk Analysis, Payment Testing, Component Analysis, Microbiology Analyses, Mastitis Testing, Johnes Testing, and more.

Job Description

AUTHORITY:The Quality Manager receives sufficient authority from, and is accountable to the Integration Manager or appointed designate for the successful completion of assigned duties and responsibilities. The Quality Manager has the authority to take action necessary to address departures from the quality system or analytical procedures, so long as such action does not deviate from established company guidelines, is consistent with sound technical and business judgment, and follows the practices of the laboratory.

OVERALL OBJECTIVES AND RESPONSIBILITES:

• Review and distribution of new/revised SOPs and the proper maintenance/disposal of superseded SOPs;
• Develop, distribute, review, and maintain document control of internal quality documents. i.e., the Quality Manual, Audit Manual, Standard Operating Procedures, Analysis Methods, and Forms.
• Plan, organize, direct, monitor and control the laboratory’s quality system to meet or exceed the standards set by ISO/IEC 17025, government regulations, and company requirements.
• Acts as a resource for laboratory personnel for correct application and interpretation of internal quality documents.
• Conduct SOP training.
• Ensure that employee training files are established and properly maintained.
• Verify that personnel have documented training in quality documents, ISO 17025 requirements.
• Be a part of the Proficiency testing program together with the Technical Management
• Review and produce summary comment sheets for distribution to relevant personnel on internal quality control and proficiency testing program results.
• Review client complaints for trends.
• Review root cause analysis for nonconformances and Out of Specifications
• Audit the laboratory for compliance with standards set by ISO/IEC 17025, and other relevant quality procedures.
• Approve and monitor the performance of quality critical suppliers; maintains a list of currently approved suppliers; provides the list of approved suppliers to personnel that are responsible for purchasing such supplies.
• Hold Management Review meeting at least once per year to keep management informed of the current status of the Quality System.
• Accompanies auditors (e.g. ISO quality inspectors) during audits of the laboratory.

Qualifications

Qualifications- Educational Background/Experience:

• Bachelor’s degree in Science or related field or equivalent combination of education and work experience. Bachelor of Science in Chemistry or Microbiology preferred.
• Prefer experience or coursework in laboratory procedures, data analysis, computer operations, mathematics, and technical/business writing.
• 3-5 years’ experience in analytical setting preferred.
• Prior in-depth experience working with a variety of regulatory guidelines (ISO) and QC/QA programs an important advantage.

Traits for an Ideal Candidate:

• Excellent interpersonal and communication skills 
• Excellent organizational and attention to detail
• Analytical skills
• Responsive problem solver and action oriented

Additional Information

What Happens Next:

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for The National Food Lab is really like and enable us to get you know your key skills and strengths.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.