We are seeking a hands-on Retail Sales Manager to oversee EUROPEAN WAX CENTER at PASADENA CROSSROADS!

To thrive in this role, you'll need to love a fast-paced environment, have a passion for strong customer service and be results driven. The Center Manager is responsible for taking business goals and developing a monthly and quarterly plan of action. This includes but is not limited to; leading a team of Guest Service Associates and Wax Specialists, consistently modeling guest service behaviors, recruiting, development and retention of talent, loss prevention, expense control, training & coaching, and center cleanliness. Previous beauty and salon industry experience preferred.

• Need to be sales driven with maximizing potential with each and every guest
• Lead by example with professionalism and sales performance
• Maintains the center's organization, appearance, and cleanliness
• Communicates effectively with staff and senior management
• Ability to recruit, hire, and develop a successful team
• Ability to monitor inventory efficiently
• Guest Service: Ability to function as a role model, ensuring that the guests remain the top priority
• Store Operations and Organization: Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities and staff evaluations; meeting center Key Performance Indicators to grow the business
• Leadership: Being punctual, proven ability to respectfully challenge and motivate the established team, while building a strong and positive culture. Coaching, incentivizing, goal setting with the team on a daily basis

Benefits:

• Competitive salary plus monthly bonus incentives
• Growth opportunities
• Discounted waxing services and skincare products
• Supportive Management and a Positive Culture
• Sales Training
• Leadership Development Program
• Paid Time Off
• Birthday recognition
• Monthly team appreciation giveaways

Us:

• We specialize in waxing, and we are the experts.
• We are unique in that we offer a full line of exclusive performance-driven skincare products.
• Employees are given extensive training on services, sales, and skincare, upon hire and continuously throughout employment.
• We care about each other; we do the right thing; we delight our guests, and we have fun while being awesome!

Preferred previous experience in the Salon/Beauty Industry and efficient computer skills

Job Type: Full-time

Pay: $47,000.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Supervising Experience: 2 years (Preferred)
• Customer Service: 5 years (Preferred)

Work Location: In person