Evans Hand Therapy is an outpatient occupational therapy clinic that focuses on hand and upper extremity rehab. We are located in Orange and Temecula, California.

We are looking for a full time Front Office receptionist / medical biller that will be able to help us grow our current location and also be able to assist with remotely running the Temecula office.

As an Front Office Receptionist / Medical Biller , your primary responsibilities will be to run both the front and back office. Candidates must be tech-savvy, have EXCELLENT customer service and communication skills, the ability to work efficiently, be self-directed and the ability to multi-task.

This position will require working hours of Monday through Friday from 8:00 am - 5:00 pm.

Front Office Responsibilities:

• Answer phone calls
• Enter patient demographics and insurance information in EMR
• Send new patient forms to patients
• Call and schedule new patients and coordinating follow up visits
• Monitor authorization for work comp patients
• Act as liaison between referring physicians, nurse case managers, insurance adjusters, and the office
• Manage office schedule and update staff on patient status and appointments

Medical Billing Responsibilities:

• Insurance Verification
• Electronic claim submission
• Authorization
• Collecting copayments from patients
• Posting of insurance and patient payments
• Process payments
• Claim corrections
• Aged billing
• Insurance follow-up and appeals
• Collection calls
• Monitor Accounts Receivable
• Compile patient statements
• Review and update demographics and patient information for accuracy

Applicant must know:

• Spanish and English Fluently
• Microsoft Office, Google Workspace, EMR
• Insurance verification and payment systems ie: Availity
• Medicare, PPO, and work comp.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Orange, CA 92867 (Required)

Ability to Relocate:

• Orange, CA 92867: Relocate before starting work (Required)

Work Location: In person