EVENTIM USA is Hiring a Product Manager - B2C Near Los Angeles, CA
Job Title: Product Manager B2C Location: Los Angeles, CA Duration: Fixed Term Until October 2028 Reports to: Product Manager, B2C Background and Job Purpose:The Product Manager will be crucial in managing and delivering technology projects for major events, including tournaments and the Olympic Games. This role involves direct collaboration with clients to gather and define detailed requirements, liaise with headquarters on product implementation, and oversee all aspects of product management from planning to user acceptance testing. Key Responsibilities/Accountabilities:
Collaborate closely with clients to gather and refine requirements for public ticket retail products related to major events.
Support the creation of detailed product specifications and ensure that they meet client needs and expectations.
Coordinate with Eventim headquarters and Product Management teams to facilitate the seamless implementation of products into the wider project timeline.
Lead project planning and management efforts to ensure timely delivery within budget and scope.
Oversee and manage User Acceptance Testing (UAT) with clients, ensuring that all solutions meet their requirements and are ready for live deployment.
Plan and execute Proof of Concept (PoC) tests with internal teams to validate project assumptions and effectiveness before full-scale implementation.
Work alongside partners to deploy system and operational solutions
Help in maintaining and creating documentation
Contribute to the overarching project plan and report on task progress
Become a subject matter expert on Eventim systems and provide level 3 support
Offer support to all teams during event operations
Key Knowledge, Experience, and Qualifications Required:
Proven experience in product management, particularly in technical projects within the events industry.
Strong technical understanding and ability to work effectively with IT and development teams.
Excellent communication and interpersonal skills, with the ability to work collaboratively with clients and internal teams.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Experience in conducting User Acceptance Testing and planning Proof of Concept implementations.
Bachelor’s degree in Computer Science, Information Technology, Product Management, Project Management, or related field.
Strong communication skills with the ability to work effectively in a team environment.
Quick learner with a passion for technology and event management.
Flexible and adaptable, willing to work in varying conditions and embrace challenges.
Proficiency in English is required
Must be self-motivated, organized, and capable of managing tasks with minimal supervision.
What We Have to Offer:
Opportunity to work with in a dynamic environment leading international provider of ticketing and live entertainment
Compensation Range: $65,000 - $95,000 - commensurate with experience
FURTHER INFORMATIONEmployment is subject to EVENTIM's standard terms and includes pre-employment screening. A criminal record will not automatically disqualify an applicant and will be considered in context. EVENTIM is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics. Apply online to join our team. We encourage individuals to request accommodations during the application process when needed. We look forward to your application and the the opportunity to work together. Powered by JazzHR pDLnvQwWZm