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POSITION SUMMARY
Professionally represent Everence Federal Credit Union (EFCU) to members and future members via telephone, video, and electronic channels. Accurately and efficiently process member transactions, service requests, and the opening of new memberships/accounts in a courteous, confidential, and professional manner. Research and respond to member inquires. Promote EFCU products and services by proactively engaging in conversation with individuals, organizations, and businesses, helping them achieve their everyday banking needs. Assist with various back-office responsibilities such as wire transfers, Electronic Bill Pay maintenance, mail processing, and member notices.
RESPONSIBILITIES AND DUTIES
QUALIFICATIONS
Education:
Minimum high school diploma or equivalent
Experience:
Skills and Abilities:
SUPERVISORY RESPONSIBILITIES
None
SCHEDULE
Full-time, 40 hours a week
LOCATION
Lancaster, Pa.
Full Time
$35k-42k (estimate)
06/19/2024
12/09/2024
tampabaycfe.org
Tampa, FL
<25
The job skills required for Member Services Representative include Products and Services, Financial Services, Listening, Cross-Selling, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.