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CSR / Customer Service Representative
$39k-50k (estimate)
Full Time | Wholesale 3 Months Ago
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Everglades Equipment Group is Hiring a CSR / Customer Service Representative Near Orlando, FL

Generate new business. Build customer relationships by traveling to customer locations, parts and service sales, perform follow-up activities on complete goods, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information in order to enhance the customer experience.

Job Responsibilities

  • Runs a routine parts delivery route to customers providing value and support to customers
  • Sells and Markets parts and service sales such as extended warranties, parts stocking plans, maintenance plans, machine inspections, overhauls, standard job quotes, and special monthly parts promotions working with parts and service managers
  • Performs follow-up calls at customer locations on complete goods and major parts and service
  • Addresses customer concerns and resolves problems effectively and satisfactorily
  • Profiles customer’s and his machines creating fleet lists to store in business system and demographic information
  • Participates in product presentations at customer clinics, pre-Expo Meetings, John Deere Days and meetings held outside the dealership
  • Provides limited technical support where applicable or requested by management

Job Requirements

  • 2 years experience in an agricultural or turf related role with involvement in activities such as sales, service, training or other related work
  • Excellent customer relationship skills
  • Ability to write and speak effectively to individuals and groups
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Parts Educate - Required to have 20 credits per year of John Deere training as well as training requested by their Parts Manager
  • High School Diploma or equivalent experience
  • Bilingual(Spanish and English)

Reports To:

Parts Manager / Site Manager or Corporate Parts Manager

Supervises:

None

Available in the following locations:

Orlando

Apply for this position

Belle Glade

2017 Northwest 16th Street
Belle Glade, FL 33430
561-996-6531

Map & Hours

Boynton Beach

1335 Neptune Dr
Boynton Beach, FL 33426
561-732-8905

Map & Hours

Brooksville

22255 Cortez Blvd
Brooksville, FL 34601
352-573-2720

Map & Hours

Fort Myers

9501 FL-82
Fort Myers, FL 33905
239-332-5045

Map & Hours

Fort Pierce

6150 Orange Ave
Fort Pierce, FL 34947
772-461-5568

Map & Hours

Homestead

127 N Krome Ave
Florida City, FL 33034
305-247-9886
Map & Hours

Immokalee

775 E Main St
Immokalee, FL 34142
239-657-4413

Map & Hours

Largo

6785 114th Ave
Largo, FL 33773
727-828-8200

Map & Hours

Leesburg

1800 US-441
Leesburg, FL 34748
352-315-1016

Map & Hours

Loxahatchee

13295 Southern Blvd
Loxahatchee, FL 33470
561-784-4000

Map & Hours

Naples

1945 Pine Ridge Rd
Naples, FL 34109
239-260-8800

Map & Hours

North Port

2825 Commerce Parkway
North Port, FL 34289
941-924-9709

Map & Hours

Odessa

2240 Success Dr
Odessa, FL 33556
727-842-8618

Map & Hours

Okeechobee

820 US-98
Okeechobee, FL 34972
863-763-1921

Map & Hours

Orlando

12049 S Orange Blossom Trail
Orlando, FL 32837
407-240-1023

Map & Hours

Palmetto

906 US-301
Palmetto, FL 34221
941-722-3281

Map & Hours

Plant City

2805 West, FL-60
Plant City, FL 33567
813-737-1660

Map & Hours

St Cloud

117 13th St
St Cloud, FL 34769
321-209-4888

Map & Hours
  • Equipment
  • Service
  • Parts
  • Careers
  • Dealer Info
  • Governmental
  • Pay Your Invoice
  • Apply For Financing
  • Landscape Supplies
Terms & Conditions
©2024 EFE, Inc. All Rights Reserved | Designed In-House by Everglades Equipment Group

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$39k-50k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

06/27/2024

WEBSITE

evergladesfarmequipment.com

HEADQUARTERS

SAINT CLOUD, FL

SIZE

200 - 500

FOUNDED

1963

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About Everglades Equipment Group

Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 18 locations covering central and south Florida. Everglades Equipment Group serves a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, golf courses, nurseries, commercial landscape management companies, and construction businesses, as well as large and small property owners. We have become one of the largest John Deere dealers in the world by focusing on customer experience through providing cutting-edge ...equipment and highly trained service. Our philosophy extends to every member of our Everglades Team. By empowering Team Everglades to go the extra mile for our customers, along with our underlying commitment to extensive product and parts availability, as well as our world-class repair capabilities, we are confident that our Everglades Team will meet and exceed your expectations for the long haul. We know that meeting your needs as efficiently, professionally, and consistently as possible will keep you a customer for life. We appreciate the opportunity to show you 'The Everglades Difference." Everglades was initially founded as a farming operation around southeastern Lake Okeechobee (which continues to this day), so we uniquely understand what it takes to turn your business into a success story. We invite you to put us to the test and look forward to many years of doing business together. "We believe our investment in good people, product availability, quality parts, outstanding service, and our focus on meeting our customers needs as efficiently and effectively as possible is the only way to keep you coming back. Our family initially began in farming and continues to operate a farming operation, so we understand what it takes to make a business a success!" "Why Everglades? I invite you to let us show you why weve been in business since 1963!" Mike Schlechter, President More
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