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22 Customer Service Associate Full-time Jobs in Everett, WA

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Customer Service Associate Full-time
$47k-59k (estimate)
Full Time 2 Days Ago
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Evergreen Goodwill of Northwest Washington is Hiring a Customer Service Associate Full-time Near Everett, WA

Job Title: Customer Service Associate About The PositionThe Customer Service Associate interact with customers and donors in a courteous and professional manner, resolving problems, providing information, cashiering and performing other customer service actions.
Pay Range: $17.63-18.63/hour DOE.
Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
  • Assist customers and donors in a timely and courteous manner by answering questions, resolving problems, processing refunds, applying discounts, monitoring merchandise on “hold” and checking bags and packages. Models high level of customer service.
  • Answer store phones, and make intercom announcements and communicates through telephone and wireless audio systems.
  • Operates POS system: handles cash, checks, and credit card transactions, closing out cash drawer and balancing all transactions.
  • Monitor the level of customer service on all cash registers calling for backup when needed.
  • Monitor employee break schedules, ensuring compliance.
  • Maintain “Lost and Found” log, ensuring that items are entered correctly and valuables are tagged and put in vault.
  • Maintain a clean work environment.
  • Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
  • Build and maintain internal and external customer satisfaction.
  • Contribute to team effort by accomplishing related results as needed.
  • Perform other duties as assigned.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And Experience
  • High school graduate or equivalency but not required.
  • Minimum 1 year retail/customer service experience.
  • Ability to handle requests quickly and efficiently.
  • Ability to work independently without direct supervision.
Computer/Technology Skills
  • Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
  • Ability to learn new technology and software as related to the job.
Certificates, Licenses, or Registrations: N/APhysical AbilitiesWhile performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities
  • Organizing, sorting, categorizing, counting, adding, subtracting
  • Problem Solving
  • Communicating with the public
  • Verbal and written communication skills
  • Completing written orders
Work EnvironmentWhile performing the duties of this job, the employee is often exposed to noise levels consistent with a retail environment. Able to work a flexible schedule.

Job Summary

JOB TYPE

Full Time

SALARY

$47k-59k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/21/2024

WEBSITE

evergreengoodwill.org

HEADQUARTERS

Seattle, WA

SIZE

100 - 200

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The following is the career advancement route for Customer Service Associate Full-time positions, which can be used as a reference in future career path planning. As a Customer Service Associate Full-time, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate Full-time. You can explore the career advancement for a Customer Service Associate Full-time below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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