Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

Reporting to the VP of Product & Engineering, the Product Manager (PM) is responsible for product planning, delivery, and execution throughout the Product Lifecycle, including gathering, prioritizing product and customer requirements, defining the product vision, and working closely with development/engineering, business development, sales, marketing and support to ensure revenue and customer satisfaction goals are achieved. Product Manager will assist the VP of Product & Engineering in developing short- and long-term product strategies and roadmaps to manage/develop scalable platforms and products. We seek a confident leader who can guide cross-functional teams in creating products that enhance customer experience.

To be successful as a Product Manager at EVERSANA™, a strong blend of exceptional leadership, communication, product and project management skills coupled with years of management experience are required

EVERSANA™ is the leading provider of global commercial services to the life sciences industry. Our integrated solutions are rooted in the patient experience and span all stages of the product life cycle to deliver long-term, sustainable value for patients, prescribers, channel partners and payers. We serve more than 500 organizations, including innovative start-ups and established pharmaceutical companies to advance life science solutions for a healthier world.

We’ve built a comprehensive integrated commercial services platform, powered by more than 7,000 employees, to bring innovative products to the market, reducing cost and risk while simultaneously improving outcomes. We are fast becoming a partner of choice for launches ranging from the largest pharmaceutical companies to the latest emerging biotech organizations.

EVERSANA Data & Analytics team applies advanced analytics and AI/machine learning techniques to the breadth of healthcare and non-healthcare data integrated with our deep clinical expertise to provide a unique and unmatched suite of services and products to the pharmaceutical and healthcare industries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Define the product strategy by translating business strategy into product strategy.
• Develop, own, and execute product and engineering roadmap for developing scalable platforms and products.
• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Provide insight to stakeholders on the product and market.
• Provide product marketing with insights on key differentiators and messages.
• Manage all aspects of in-life products, including customer feedback, requirements, and issues.
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
• Write the business case for investments and gain internal approval.
• Write Product Requirements and Market Requirements documents.
• Perform product demos to customers and develop relationships with key clients.
• Monitor, report and improve product performance.
• Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms.
• Develop and deliver training to technical sales support.
• Collate feedback from sales and customers
• Collaborate closely with engineering, production, marketing, and sales teams in developing, QA, and releasing products.

EXPECTATIONS OF THE JOB:

• Travel – Less than 25%
• Hours – 40 , typically Monday - Friday

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor’s Degree with 6 years of work experience as a product manager in a product and engineering department, or master’s degree with 3 years of experience.
• Proven success in overseeing all the elements of the product development lifecycle
• Strong experience in delivering effective product strategies and roadmaps
• Proven experience with developing and executing product roadmaps for cloud-based solutions such as SaaS, PaaS, IaaS, AaaS, AIaaS and AI/ML products
• High effectiveness in working with onshore and offshore cross-functional teams 
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills
• Good technical backgrounds with the ability to proactively identify and mitigate risks throughout the product lifecycle
• Understanding of technologies such AWS, Azure, Google cloud ecosystems, Snowflake, Redshift, Power BI/Tableau, Python, SQL
• Previous experience in software and web development
• Proven success as a product developer in a nonmanagerial role
• Highly tuned emotional intelligence, good listening, and empathy for teams and partners

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Engineering, Technology, or Computer Science; a Master's is desired

8-10 years of relevant industry experience (Healthcare, Pharmaceutical Consulting, Management Consulting, Market Research, Hospital systems, Payers, Enterprise level data-analytical solutions)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $ 121,000 to $169,500 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

All your information will be kept confidential according to EEO guidelines.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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