8 Customer Service Representative/Dispatcher Jobs in Uniontown, OH
Everstaff is Hiring a Customer Service Representative/Dispatcher Near Uniontown, OH
We have a well-established client in Uniontown, OH looking for Dispatch/Customer Service Representatives to accurately and efficiently respond to alarm signals. In this role, you are responsible for verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events.
Pay: $15.25-$18 (Shift differentials for 2nd, 3rd, and weekend shifts)
Shift: Second, and Third. Weekends and holidays are required.
Responsibilities:
- Respond to all incoming alarm signals by following documented procedures.
- Follow up with clients and notify authorities if necessary.
- Document all information into company database.
- Answer the multi-line telephone system.
- Ensures confidentiality of customer information at all times.
- High School Diploma required.
- 1-3 years of customer servicer experience, call center and dispatching experience preferred.
- Type 30 words a minute.
- Must be able to prioritize and multi task.
- Ability to perform duties with a high degree of urgency and accuracy.
- Good interpersonal communication and organizational skills.
- Attendance and performance bonuses.
- Opportunity for annual merit pay increases.
- Paid company training.
- Medical, Dental, Vision, and Life Insurance.
- 401K with company match.
- Paid vacation, holiday and sick time.
- Tuition Assistance.
- Exceptional growth opportunities.
- Wide variety of employee discounts on travel, equipment, and more!
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
Job Summary
Full Time
$34k-43k (estimate)
06/26/2024
07/11/2024
everstaff.com
SOLON, OH
25 - 50
2001
MICHAEL JOSEPH
$5M - $10M
Business Services
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About Everstaff
EverStaff, established in 2001 in Cleveland, OH, specializes in recruitment and staffing for call center/customer service and office administration as well as light industrial manufacturing. Our clients include companies with locations across the United States and range in size from 5 employees to upward of 12,000 employees. Many of our clients have been with us for over ten years. EverStaff has been recognized as a Weatherhead Top 100, and a part of Inc5000, and we have continued to see growth and expansion year over year. With a dedicated team focused on our clients, we deliver the most qual...ified and skilled candidates with solutions that can be customized to fit their needs. Our clients have access to customized services for all company sizes across the United States in direct hires, contract staffing, contract to hire staffing, payroll services, RPO services, and vendor management. With a broad selection of services, we build a strong partnership with clients to exceed all staffing and recruiting needs. Candidates receive a personal contact with one of our specialized recruiters that will help place them in career that is right for them and the employer. Our resources will provide them support through the job search, interview, hiring process and beyond. Our mission is to deliver world-class innovative workforce solutions and staffing services, while promoting the highest standards of quality and integrity. EverStaff Affiliations: Akron Bar Association, American Staffing Association, Society for Human Resource Management, and the Better Business Bureau.
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The following is the career advancement route for Customer Service Representative/Dispatcher positions, which can be used as a reference in future career path planning. As a Customer Service Representative/Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative/Dispatcher. You can explore the career advancement for a Customer Service Representative/Dispatcher below and select your interested title to get hiring information.
