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Why You’ll Love this Veterinary Front Office Receptionist Job!
Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you!
At The Pet Mechanic - Fishtown, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners.
Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality.
If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today!
Pay Range : Insert Pay Range / hour
Benefits : Paid Time Off
Paid Time Off
Medical, Dental, Vision with a Health Savings Account*
Supplemental Life Insurance & AD&D Insurance*
401K Plan with Generous Employer Match
Maternity Leave *
Bereavement Leave
Life, Short Term, & Disability Insurance*
Discount Programs
Discounted Veterinary Care
On-Demand Pay Options
Referral Bonus
Career Enhancement Benefits :
The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*
Access to Zoetis Clinical & Professional Program and Events
Access to a multitude of VMG resources
Indicates eligibility for Full-Time positions only
Responsibilities
Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints
Prepare invoices and estimates
Take payments and print receipts
Take digital photos of patients and send them along for use in FB
Maintain the printers, paper stock and toner cartridges
Manage and monitor Demandforce activities (appointment requests)
Manage InTouch Mobile text reminders
Monitor Facebook activities
Take phone messages and monitor the prescription / food order extension
Enter new clients / patients into the database and add scanned documents to patient histories
Explain CareCredit and guide clients through the process
Understand account payable and monthly statements
Manage end-of-day accounting
Call in written prescriptions to a pharmacy
Complete all relevant medical records entries for patients for which you’re responsible
Assist in stocking exam rooms / treatment / surgery / radiology rooms as necessary
Help monitor inventory, rotation and expiration dates and report needs as requested
Assist in ordering of food / supplies / medications as requested
Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.)
Required Skills
High School Diploma, GED, or suitable equivalent
At least one year experience preferred
Strong customer service skills
Ability to communicate effectively
Ability to lift up to 50 pounds
Basic math and writing skills
Basic understanding of the work we do / love animals
Be able to use and understand basic medical terms
Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior
Knowledge of computer software (Infinity and Office programs)
Last updated : 2024-08-15
Full Time
$43k-52k (estimate)
08/17/2024
08/17/2024
evervetpartners.com
Philadelphia, PA
<25
The following is the career advancement route for Front office receptionist positions, which can be used as a reference in future career path planning. As a Front office receptionist, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front office receptionist. You can explore the career advancement for a Front office receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Receptionist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Receptionist job description and responsibilities
Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
01/07/2022: Huntington, NY
Front desk receptionists usually act as gatekeepers for an office.
03/01/2022: Omaha, NE
Prepare outgoing mail (envelopes, packages, etc.) Operate office equipment, such as photocopier, printers, etc.
02/19/2022: Canton, OH
Provides administrative support to all functions within the office as needed.
01/24/2022: San Bernardino, CA
Screening calls as requested, the receptionist routes calls to their proper recipient, taking and relaying messages as needed.
03/17/2022: Kansas City, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Receptionist jobs
A front office receptionist should also have a professional appearance and demeanor.
02/14/2022: Montgomery, AL
Front office receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
01/02/2022: Billings, MT
Front office receptionists should focus on developing skills that will help them provide excellent customer service.
02/24/2022: Allentown, PA
The receptionist's tone should be cheerful and friendly.
03/04/2022: Johnstown, PA
Front desk employees need to be able to get along and work with a variety of people.
01/14/2022: Peoria, IL
Step 3: View the best colleges and universities for Front Office Receptionist.