Description
Do you love animals and are looking to be part of a friendly, hardworking team with opportunities to grow in the veterinary field?
We are looking for a full-time Lead Customer Service Representative to join our crew and help support Dr. Snow in offering the best care to our patients.
At Harbor View Veterinary Hospital "Fear Free" isn't just a certification, it's a lifestyle. We take great pride in ensuring every patient receives high-value treats, calming pheromones, and low-stress handling. Every animal that comes through the door gets treated just like they are part of our family.
We pride ourselves on strong client communication and owner education. We work together to ensure that every patient visit is given the proper time and attention to ensure the highest standard of care for our clients. Every member of our team is integral to our mission, no matter their title.
Our next team member must take pride in their work and be passionate about veterinary medicine.
Job duties and skills include:

• Ability to multitask
• Comfortable working in a fast-paced environment
• Answer phones and take messages
• Schedule appointments according to reason for visit
• Efficiently process payments
• Maintain correspondence via email and phone calls
• Great communication with team members and clients
• Friendly personality with excellent customer service skills

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• Professional development
• Fear Free Certification

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:
Comprehensive medical, dental, and vision insurance
401(k) matching
Generous holidays and paid time off
Career development programs
Robust health and wellness initiatives
Employee referral bonus programs and much more!
AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.