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In the journey of life, your career should make a difference.
At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human.
What is CX?
CX is a customers' holistic perception of their experience of a brand. This perception is made up by every interaction a customer has with the brand, from navigating the website, to making a purchase, to engaging with customer service, and even to the delivery of the product itself.
At Inizio Evoke, we believe that to make health more human, we have to understand the CX. We have to understand the journeys of each core customer, looking for moments of friction, moments of frustration, or moments where expectations are not met.
By understanding these experiences, we can identify where a brand can step in and craft solutions that are truly meaningful.
Description
Inizio Evoke CX Strategists are inquisitive thinkers who are passionate about creating customer experiences to solve complex business problems.
You will be someone who has a desire to take ownership of their accounts, while collaborating with other strategy team members, and colleagues from other disciplines (eg, account management, project management, creative, technology, and media).
You will join a small and nimble team, helping Inizio Evoke's clients identify, design, develop and measure different customer experiences across a broad range of therapeutic areas and disease states.
You will report to a Vice President, CX Strategy and this role can be remote depending on location.
You will :
You will bring :
Inizio Evoke provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.
We consider compensation more than just a base salary - that's why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation
$65,000 $80,000 USD
Last updated : 2024-06-27
Full Time
Business Services
$90k-110k (estimate)
05/17/2024
08/16/2024
evokegroup.com
NEW YORK, NY
500 - 1,000
2006
KATELYN GRAY
<$5M
Business Services
Evoke is a marketing, media and communications agency designed for health and wellness. Purpose-built to help our clients navigate todays complex landscape, were bound by a common vision: to make Health More Human. Consistently ranked among the Best Places to Work, Evoke is comprised of 550+ employees in New York, Philadelphia, San Francisco, Princeton, Chicago, Los Angeles, London, Singapore and Dubai. Born a digital agency over a decade ago, Evoke has evolved into one of the leading marketing, media and communications agencies in the industry. Our digital DNA, data-driven mindset and full-se...rvice offering provide us a unique position in the market partnering with many of the worlds leading health and wellness clients to build durable businesses, create indelible brands, and develop markets for sustainable growth.
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The following is the career advancement route for Customer experience positions, which can be used as a reference in future career path planning. As a Customer experience, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer experience. You can explore the career advancement for a Customer experience below and select your interested title to get hiring information.