Title: General Manager

Location: Fort Smith, AR (on-site)

Terms: Full-time

The General Manager is responsible for managing assets and personnel onsite to meet the customer’s needs in a safe and efficient manner. This potion will operate on-site at a customer’s mill. The successful candidate coordinates daily activities, manages the risks, and maximizes profits. The General Manager is supported by and reports to the Regional Director.

Responsibilities:

Site Operations:

• Create a culture of hazard identification and compliance to standards in the workforce.
• Manage operations to achieve high equipment utilization with an optimal headcount to hit production targets while delivering a high degree of service quality,
• Manage system inputs to provide visibility to site progress against performance metrics.
• Understand the terms of the customer contract and meet with mill personnel as required and communicate back to upper management and direct reports accordingly.
• Regularly be at the site to oversee operations.
• Develop site personnel and management team to enhance performance and retain personnel.

Financial:

• Drive profitability to meet corporate targets.
• Maximize opportunities present in the customer contracts and strive for 100% compliance to requirements.
• Manage and adhere to site budgets, controlling expenses to deliver net profits.
• In conjunction with the divisional AVP Finance, work strategically to provide solutions to profit declines or increases in expenses due to changes in the business.
• Establish and maintain positive relations with vendors, and lessors.

ERP System:

• Maintain knowledge of the current ERP system and become site “super” user.
• Train and evaluate site usage of the system to achieve the full benefit of the ERP
• Measure site performance against corporate objectives and develop accurate reporting to the Regional Director.

MRP Operations:

• Provide resources and supervision to plant operations to achieve planned up time.
• Review planned material runs to ensure there is a balance between the mill’s needs and outside sales.
• Improve operational management systems, processes and best practices.
• Examine financial data to analyze the profitability of each product generated by the plant.
• Ensure outputs meet customers’ specifications through frequent testing and inspections.

Training:

• Maintain a Training Matrix to ensure personnel are qualified to perform their assigned tasks and to increase their abilities, with structured training, to perform a wider scope of duties.
• Challenge the staff to become better educated in the execution of business operations, project management, and financial performance through additional training.
• Identify “Train the Trainer” opportunities and execute within budgetary and Program objectives.
• Build programs to enhance the team’s abilities/capabilities. Enlist the assistance of corporate and external training resources.
• Continually evaluate quality and effectiveness of training program deliverables.

Quality Management System (QMS):

• Review current standards and recommend new where appropriate.
• Conduct gap analyses and develop measured responses.
• Establish metrics in accordance with the program objectives and report team compliance.

General:

• Continually evaluate overall organizational processes from a legal, financial, and team perspective.

Requirements and skills:

• Proven work experience in Operations or similar role
• Knowledge of organizational effectiveness and operations management
• Experience with budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Strong organizational skills
• Degree in Business, Operations Management or related field