2 Director of Operations Jobs in Nutley, NJ
Excel Facility Services Group Inc is Hiring a Director of Operations Near Nutley, NJ
Duties/Responsibilities
- Develop and lead new expanded opportunities in a fast-paced environment.
- Devise strategies to ensure growth, identifying and implementing process improvements that will maximize output and minimize costs while maintaining quality within the department.
- Oversee internal and external reporting, including timely submission of reports from operational staff, collection and organization of supporting documentation (participant files, internal tracking tools), and the compilation of monthly goals & metrics for the operation department.
- Direct evaluation and assessment processes (satisfaction surveys) to include service delivery, customer service, effectiveness, and progress toward objectives.
- Set strategic goals and devise and implement strategies for operational efficiency, increased productivity, and timely completion of tasks.
- Maximize efficiency and productivity through process analysis and interdepartmental collaboration.
- Uphold company policies, standards, and compliance with contractual requirements as advised by the compliance department.
- Select, train, direct, supervise, and evaluate staff and perform associated administrative functions including but not limited to the timely and accurate submission of timesheets, maintenance of personnel files, and the implementation of professional development plans/training activities for department staff.
- Provide oversight related to the recruitment, screening, training, supervision, and evaluation of staff.
- Work closely with Executive Director to lead the operation team with integrity, and establish and maintain a trusting, inclusive, and productive environment aligned with Excel Facility Services values.
- Analyze information and maintain complete, organized, and accurate email communication.
- Prepare and submit timely reports and other documentation.
- Maintaining budgets and monitoring to effectively allocate resources and establish metrics to minimize costs and maximize impact.
- Regularly review KPIs, operational issues, needs, and other critical information with the Executive leadership team.
- Network with businesses, offices to identify resources and develop partnerships to strengthen service delivery and address community needs.
- Represent the organization in public forums as required.
- Practice continuous learning through individual study, classroom training, seminars, and conferences.
- Duties, responsibilities, and activities may change at any time with or without notice.
- Complete walk-thru of possible, new, and current locations, direct new roll-outs and determine delegations.
- Collaborates with other divisions/departments to carry out the operation department goals and objectives.
- Identifies training needs and ensures proper training is provided to the operation team.
- Performs other related duties as assigned.
- Direct, Manage, coach, and monitor management production and satisfaction.
- Set team, and individual goals, and optimize business workflows by managing procurement processes and organizing them to enhance customer satisfaction.
- Direct communication with prospects and current clients.
- Plan and monitor the day-to-day operations to ensure smooth progress.
- Complete re-inspections to ensure client satisfaction and management team production.
- Complete the manager’s tasks when staff is out or while new hire is in place.
- 50% consists of traveling.
- Direct the Operation department, interviews, hires, and trains management-level staff in the department.
- Direct the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with the HR Department.
- Excellent verbal and written communication skills.
- Strong management, supervisory and leadership skills.
- Extensive knowledge of the principles, procedures, and best practices in the industry.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite, Epay, Corrigo and related software.
- Preferable NJ resident but not required.
- Bachelor’s preferred but not required.
- At least 5 years of industry-related experience including two years in upper management required.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Flexible Schedule
- 401k
- Medical Insurance after 90 days of employment
- Two-week vacation
- 40 hours Sick Time
- Employee Assistant Program
- Voluntary Dental and Vision insurance
Job Summary
Full Time
$184k-206k (estimate)
07/12/2024
10/02/2024
excelfacilityservicesnj.com
East Elmhurst, NY
<25
Related Companies
The job skills required for Director of Operations include Leadership, Customer Service, Problem Solving, Coordination, Written Communication, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.
If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Operations job description and responsibilities
A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.
01/15/2022: Memphis, TN
Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.
01/02/2022: Topeka, KS
Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.
02/10/2022: Santa Fe, NM
the director of operations must ensure that they give adequate attention to each component.
12/27/2021: Columbus, GA
A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.
02/14/2022: Kansas City, MO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Operations jobs
Directors of operations typically need to meet certain requirements to be considered for the position.
01/29/2022: Moline, IL
Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.
12/24/2021: Poughkeepsie, NY
To that end, anyone who wants to be a director of operations needs to develop strong communication skills.
12/13/2021: Concord, NH
Keep financial record of all operations.
02/17/2022: Stockton, CA
Supervise staffs from different departments.
01/10/2022: Poughkeepsie, NY
Step 3: View the best colleges and universities for Director of Operations.
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