6 deskside support technician Jobs in princeton, nj
eXcell, a division of CompuCom Systems, Inc. is Hiring a Deskside Support Technician Near Princeton, NJ
We are currently seeking a talented Deskside Support Technician to join our client’s team onsite at Princeton, NJ. The logistics portion would be 50% of the time and will work in a client setup tech bar.
Duties And Responsibilities
- Responsible for shipping / receiving / inventory control
- Image systems with instruction
- Perform hardware repairs on laptops
- Provide first / second level contact and problem resolution
- Image / reimage laptops
- Provide phone support for software issues using remote control software
- Provide timely communication on issue status and resolution
- Maintain ticket updates for all reported incidents
- Maintain inventory of hardware
- Install, upgrade, support, and troubleshoot Windows 10, Windows 11, and Microsoft O365
- Install, upgrade, support, and troubleshoot for printers / computer hardware
- Perform general preventative maintenance tasks on computers, laptops, and printers
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software
- Assist AV team with conference room support
- Performs other duties as assigned
- On call rotation work will be required
- Bachelor’s degree or equivalent in Computer Science or related field
- Minimum 2 to 3 years of IT experience
- CompTIA A certification required
- Working knowledge of Apple MacBook devices
- Experience with Windows 10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems
- Must have proven analytical, troubleshooting, and problem-solving skills
- Must have proven ability to multi-task, effectively determine priorities, and meet SLA’s
- Must be adaptable and flexible in a fast-changing industry and work environment
- Excellent communication, relationship-building, and internal customer service skills
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork
#INDEXL
Job Summary
Contractor
$50k-62k (estimate)
07/15/2024
09/10/2024
excell.com
Bellevue, WA
500 - 1,000
Related Companies
The job skills required for Deskside Support Technician include Troubleshooting, Customer Service, Problem Solving, Active Directory, Computer Science, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Support Technician positions, which can be used as a reference in future career path planning. As a Deskside Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Technician. You can explore the career advancement for a Deskside Support Technician below and select your interested title to get hiring information.
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