16 Desktop Support Technician Jobs in Tulsa, OK
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Excell is Hiring a Desktop Support Technician Near Tulsa, OK
Our client has a brand new opportunity for a qualified Desktop Support Technician to join their team onsite in Tulsa, OK and Okmulgee, OK (including Stillwater and Vinita as needed). The ideal candidate must have a valid license, car insurance, and personal reliable transportation as some driving will be required for this role.
Duties and Responsibilities:
- Provide hardware break-fix services following documented processes and procedures to include hot swap, imaging, and replacement of FRUs (Field Replaceable Units) as applicable
- Provide deskside hardware and software support
- Update asset management system of record where applicable
- Perform physical IMACD (Installs, Moves, Add, Changes, and Deletions)
- Perform hardware refresh of aging hardware with the new device based on the end user profile
- Support Lenovo and Dell laptops and desktops, standard client (AC) image with Microsoft Office, SAP, legacy applications all on a virtualized environment using Citrix
- Support Client Hand-held Scanners, Android Tablets, Symbol HHT / printers, Lexmark, and Ricoh printers
- Technical knowledge and troubleshooting skills including core business systems, applications, hardware and software, printers, and networks
- Experience working with incident management tools and software packages
- Knowledge and experience working with Windows 10 / 11
- Problem solving and analytical skills to understand the technical implications of business decisions and requests
- Excellent customer service skills with well-developed interpersonal skills, including diplomacy, tact, and discretion
- Must demonstrate active listening skills that can collect accurate and detailed information
- Capability to learn and support new applications
- Ability to defuse tense situations and focus on the issue at hand
- Verbal communication that is polished, professional, and easy to understand over the phone when needed
- Written communication that is clear and concise, and includes proper grammar, spelling, and punctuation
- Must possess an engaging communication style that includes a friendly and helpful tone both verbally and in email
- Must have excellent customer service skills and end-user support experience
- Ability to translate technical language into user-friendly information
- Team player with strong work ethic, standards, initiative, attention to detail, and a quality orientation
- Adept at working in a fast paced, changing environment while serving the needs of multiple stakeholders
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
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Job Summary
Full Time
$48k-60k (estimate)
08/22/2024
08/21/2024
excellgroup.com
PAMPISFORD, ENGLAND
200 - 500
1992
DEAN LEROY HILLS
<$5M
Related Companies
The job skills required for Desktop Support Technician include Troubleshooting, Customer Service, Desktop Support, Problem Solving, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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