1 IT Support Technician- Redeployment Job in Saint Peters, MO

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IT Support Technician- Redeployment

Executive Personal Computers, Inc.

Saint Peters, MO | Full Time

$44k-54k (estimate)

1 Month Ago

IT Support Technician- Redeployment

$44k-54k (estimate)

Full Time | Business Services 1 Month Ago

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Executive Personal Computers, Inc. is Hiring an IT Support Technician- Redeployment Near Saint Peters, MO

IT Support Technician- Redeployment

Minimum Salary: $19.00 per hour

Are you an organized and detail-oriented and tech savvy? Have experience wiping customer data, diagnosing and identifying I T equipment? We are seeking a IT Support Technician – Redeployment for our Special Product team in St. Peters, MO. You will play a pivotal role in coordinating, assisting, and maintaining our organization's practices, policies, and compliance initiatives.

Brief Summary of Duties:

IT Support Technicians will be expected to do any of the following: receive incoming shipments, erase client data using SecureTrack, perform reset procedures to remove client data from IT equipment, clean and audit IT equipment, remove asset tags and other stickers, install Windows, install OS onto enterprise equipment, and prepare equipment for redeployment.
Enter details of computer assets into database including, but not limited to: shipping details, make and model, serial number, hardware specs, condition of hardware, SecureTrack details, and post configuration details.
Identify functional condition of server, networking, and pc hardware through bench testing.
Deploy Windows using Windows Deployment Services
Basic PC troubleshooting and repair skills.
Ensure all customer data has been removed from IT equipment.
Upgrade IT Equipment to meet customer requirements including hardware and software.
Communicate with customers order status, upgrades, and any other questions that might occur.
Test, sort, pack, or unpack IT equipment.
Meet minimum production requirements after a training period
Assist other departments in the St. Peters warehouse as needed, which can include assisting shipping and audit departments.

Skills and/or Education Requirements:

High school diploma or equivalent degree
Must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.
Able to quickly adapt to new policies and procedures regarding client specific needs.
Excellent written and verbal communications skills
Basic computer skills with ability to type at least 40 WPM and perform frequent data entry.

Experience Required:

Work in the IT field with hands on experience troubleshooting, diagnosing, and resolving technical hardware and/or software issues.

Experience and/or Education Preferred:

Install new and rebuild existing user computers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with IT policies and procedure.

Additional training such as industry certifications such as COMPTIA A or SERVER , Microsoft MCP or MCSE is preferred.

Technical knowledge of Windows OS and typical end-user hardware and software, including imaging.

6 months experience as an EPC Technician with familiarity to efficiently use the Iinvision Inventory Software.

Personal Skills Necessary to Interact with Staff, Customers and Clients:

Applicant must have strong work ethic and be self-motivated.
Applicant must be able to effectively and productively work as an individual and as part of a team.
Applicant must be outgoing, energetic, able to multi-task, and be able to prioritize workflow.
Applicant must be willing and able to switch gears frequently depending on current needs of the department.

Benefits
At EPC, we offer a broad range of benefits including but not limited to:

Competitive pay
401K with matching contributions
Immediate PTO eligibility and paid holidays
Full time medical, dental, & vision benefits for you and your family
Pet insurance
Company sponsored short-term, long-term disability & life insurance plans
Career advancement opportunities
Employee equipment discounts
Extensive training and development programs
Company volunteer opportunities
40-hour work weeks with no nights, no weekends, and no mandatory overtime

EPC Veteran Advantage:

Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Equal Opportunity Employer

E-Verify Employer

We strive to make our career opportunities accessible to all applicants. If you have a disability and need assistance completing the application, please refer to our career page for more information.