Company Profile
esrhealthcare.com.mysmartjobboard.com
Experience level: Mid-senior Experience required: 3 Years Education level: Bachelor’s degree Job function: Production Industry: Food & Beverages Compensation: View salary Total position: 1 Relocation assistance: Yes
Job DescriptionThis account will fall under the portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! is a joint venture, and we are thrilled to be celebrating our 10-year anniversary together this year! promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities.
is seeking a Catering Manager for Delaware located in Dover, DE. In this role, the Catering Manager will have oversight of events ranging from casual catering to high-end events and will bring innovative ideas to the execution of these events while partnering closely with the Executive Chef and clients. The ability to drive sales and identify areas for growth is paramount. The successful candidate will identify customer needs and expectations, ensure that Sodexo and customer goals are aligned and met, educate, and develop rapport with clients and promote partnerships while striving to exceed customer and client needs.
Day to day coordination of all unit catering, maintain and improve service level resulting in increased customer satisfaction, ensure all safety standards are followed and demonstrates resourcefulness and quick responsiveness to client and customer requests.
The successful candidate will:
Identify customer needs and expectations
Ensure that Sodexo and customer goals are aligned and met
Educate and develop rapport with clients and promote partnerships
Promote a customer/client cantered culture that strives to exceed customer and client needs
Coordinate all unit catering initiatives to drive sales growth and track results.
Maintain and improve service level resulting in increased customer satisfaction
Ensure all HAACP standards are followed; and/or
Demonstrate resourcefulness and quick responsiveness to client and customer requests.
Is this opportunity right for you? We are looking for candidates who:
Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
Have a strong background in safety and sanitation compliance
Manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Extensive formal training in Catering services, with particular emphasis on customer service, event planning and presentation, and event management
Strong focus on food quality and presentation as well as high end catering experience
Strong leadership skills, computer skills, culinary knowledge and food/beverage cost controls.
Experience in diverse culinary functions, food and labor cost control, food safety and sanitation
Technical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees and managers.
Superior interpersonal skills and have the ability to develop and maintain professional, positive working relationships with multiple clients, liaisons, customers, employees, supervisors and vendors.
Effective communication skills and will be able to articulate ideas, thoughts, opinions, professionally and clearly within all levels of client and Sodexo's organizations.
Exceptional time management skills and will be able to juggle multiple priorities
Ability to enhance the learning environment on campus through world-class food service
Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Position Summary
Provides supervision for catering services at an account/unit to ensure client satisfaction and retention for the Company. Oversees a highly complex and high volume of catering sales and functions more than $1.5M in managed catering volume.
Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables, and budget to support client and Sodexo's strategic plan.
Key Duties
Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events including food production, inventory, product deliveries, invoices, and procurement operations.
Oversight of the sales process for catering and/or conference services. Works with client and customers to design events.
Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
Establishes and maintains a safe work environment including both food and physical safety to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
Supervises employees by delegating, assigning, and prioritizing activities, and monitoring operating standards
Qualifications & RequirementsBasic Education Requirement - Bachelor’s Degree or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in catering, food production, or food service management or a related field
Learn More About Sodexo’s Benefits

• Does the candidate have experience in Supply Chain and/or Production Planning in a manufacturing background? Please elaborate
• Why is the candidate looking for career advancement? (Reason for looking for another opportunity?)
• How soon can they start upon acceptance of an offer?
• Where are they in their search? Final interviews scheduled with other companies? How many other companies are interviewing the candidate? Please elaborate
• Please provide the link to candidate’s LinkedIn profile:
• What is the candidate’s work authorization status?
• What is the candidate’s highest level of education?
• Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide details.
• What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectation)
• Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)

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