Digital Project Manager

Job Title: Strategic Digital Project Manager

Job Location: Hartford, CT 06156

Pay Rate: $33.00/ Hr.

Client: CVS Health

Job ID: CVSJP00099730

Overview:

·        The Strategic Digital Project Manager leads and manages the daily activities of business-sponsored projects or components of larger projects.

·        They ensure timely, within-budget, and within-scope delivery while being accountable for the success of the assigned initiatives.

·        This role requires collaboration across teams and stakeholders to execute digital transformation efforts effectively.

Responsibilities:

Project Leadership:

·        Plan, manage, and guide project teams to achieve objectives within a local or limited scope.

·        Manage project governance documents, including the Project Charter, Workplan, Communications Plan, and Risk Mitigation Strategy.

·        Act as a liaison among project team members, Project Manager, Program Manager, and Portfolio Manager to align objectives and deliverables.

Digital Transformation:

·        Support the development of direct-to-consumer (D2C) microsites and B2B digital footprints as part of sales transformation efforts.

·        Manage the intake and delivery processes for digital changes and upgrades, enhancing efficiency in collaboration with account managers.

·        Align divisional business requirements with enterprise objectives in digital initiatives.

Process Optimization:

·        Serve as a digital consultant for internal teams, leveraging knowledge of systems interconnectivity to improve user experience.

·        Recommend and implement changes to digital processes, policies, and infrastructure to enhance digital quality and accessibility.

·        Build and execute prioritized roadmaps for digital transformation projects.

Project Execution:

·        Manage the planning, design, and development activities for business support systems.

·        Conduct risk assessments, build contingency plans, and implement corrective actions to ensure project success.

·        Oversee and actively participate in digital user acceptance testing (UAT) to address issues pre-launch.

Analytics and Reporting:

·        Support digital analytics reporting, including website performance and user pathing analysis.

·        Deliver insights and recommendations for iterative improvement in digital processes and outcomes.

Qualifications:

·        High School Diploma or GED (verified).

·        3-5 years of digital project management experience, including roadmap creation and execution.

·        3-5 years of experience with Adobe Analytics and agile project management methodologies.

·        Proven ability to create seamless digital customer experiences, especially in regulated industries.

Preferred Qualifications:

·        Experience in the health insurance or healthcare sectors.

·        Familiarity with diverse customer business models in these industries.

Additional Skills:

·        Strong verbal and written communication skills.

·        Proficiency in managing multiple projects simultaneously.

·        Ability to influence change in digital processes and negotiate resource allocation effectively.