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Lead Assistant Manager - Senior Business Analyst
EXL Services New York, NY
$141k-171k (estimate)
Full Time 2 Weeks Ago
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EXL Services is Hiring a Lead Assistant Manager - Senior Business Analyst Near New York, NY

Sr Product Manager – Data VisualizationWe are seeking a Manager/Sr Manager Product Development – Data Visualization, who will manage the Global Offers Marketing Measurement and Insights Digital Product. As a core member of a digital product team you will be responsible for enabling digital experience across various channels (tableau dashboard, web dashboard, e-mail) for internal and external users of data insights product. You will have the opportunity to conduct deep data analysis by using very large datasets and find the most effective way to visualize/design presentation of core metrics and insights.This role is part of a broader team that provides the digital tools, insights, and support to help merchants of all sizes manage every aspect of their American Express relationship securely and efficiently. We are responsible for the digital products and experiences enabling merchants across the globe to manage their account, access customized experiences, uncover insights about their business, and tap into the value of the network and our data.Responsibilities:Design and develop interactive dashboards and reports using Tableau.Maintenance of existing reports, such as updating visualizations, calculated fields, filters, etc.Create visually appealing and intuitive reports that effectively communicate insights and drive informed decision making.Collaborate with stakeholders to understand customer needs and business requirements to inform data strategy, requirements, and product roadmapTroubleshooting and fixing Tableau production issues as needed.Execute test plans and perform QA to assure the functionality and data integrity of reporting and dashboard solutions.Working with Tableau Tech Team and Jethro Tech Teams on platform performance issues as needed.Analyze large data sets to uncover trends, patterns, and insights that can be visually represented.Closely partnering with Technologies in an Agile product development environment.Provide training and support to stakeholders and users on how to effectively use our dashboards.Identifying opportunities to standardize and productize our analytic offerings, and product-managing existing insights products through continual features enhancements.Establishing prioritization principles and managing a reporting & analytics engagement pipeline & operational model for a variety of customers.Seeking & actioning customer feedback to continue enhancing our core focus and the processes for delivering themDefine and monitor product metrics and KPIs.Qualifications:Experience building, publishing, and maintaining complex interactive reports and dashboards in Tableau.Advanced knowledge of Tableau Desktop and Server.3-5 years of product management in insights products & data analytics experienceThoughtful, hands-on application of a variety of analytical approaches, delivery of clear & powerful insights and recommendations for partners, and keen attention to details Strong understanding of data analysis and data story telling.A passion for data visualization & intuitive information display. Effective communication of dense and/or highly numeric content in a simple and straightforward manner.Skillful communication and consistent success building strong relationships, credibility, and influence at multiple band levels and across different functional teams.Aptitude for user experience and technology with the ability to speak fluently across analytics, design and engineering.

Job Summary

JOB TYPE

Full Time

SALARY

$141k-171k (estimate)

POST DATE

09/01/2024

EXPIRATION DATE

09/28/2024

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