3 Manager, Technical Services Jobs in The Woodlands, TX
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Manager, Technical Services
$112k-143k (estimate)
Full Time | Durable Manufacturing
2 Days Ago
Exo is Hiring a Manager, Technical Services Near The Woodlands, TX
Job Title: Manager, Technical Services
Position Overview: The Manager, Technical Services is responsible for overseeing the technical operations and services within the organization. This role involves managing a team of technical professionals and ensuring the effective delivery and quality of technical solutions and technical support to meet the needs of the organization. The Manager of Technical Services collaborates with various departments, stakeholders, and vendors to ensure the smooth functioning and quality of technical systems and services.
Key Responsibilities:
- Leadership and Team Management:
- Provide effective leadership and direction to the technical services team.
- Recruit, train, and mentor technical staff, fostering a high-performing and collaborative work environment.
- Establish clear goals, objectives, and performance expectations for the team.
- Conduct regular performance evaluations and provide constructive feedback and guidance.
- Foster a culture of continuous improvement and professional development within the team.
- Technical Operations Management:
- Oversee the day-to-day technical operations, ensuring systems, services and equipment are operating efficiently.
- Develop and implement policies, procedures, and standards for technical operations and services.
- Monitor the technical expertise provided, identify areas for improvement, and implement proactive measures to enhance reliability, quality and scalability.
- Collaborate with cross-functional teams to develop and implement technical strategies aligned with organizational goals.
- Technical Support and Issue Resolution:
- Coordinate and prioritize technical support requests, ensuring timely resolution of issues and incidents.
- Establish and maintain service level agreements to meet user expectations for technical support and incident resolution.
- Serve as an escalation point for complex technical issues and provide guidance and support to the team in troubleshooting and problem-solving.
- Foster effective communication channels with end-users to understand their needs, address concerns, and provide technical guidance and training.
- Budgeting and Resource Planning:
- Develop and manage the technical services budget, ensuring optimal allocation of resources and cost-effective solutions.
- Identify technology needs, evaluate options, and make recommendations for hardware, software, and infrastructure investments.
- Stay informed about industry trends, emerging technologies, and best practices in technical services management.
Qualifications and Requirements:
- Bachelor's degree or equivalent work experience. A master's degree is preferred.
- Proven experience in managing technical operations, infrastructure, and support services.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent problem-solving and analytical abilities.
- Solid understanding of technical systems
- Familiarity with industry standards, best practices, and emerging technologies.
- Exceptional communication and interpersonal skills.
Mental Requirements:
- Strong leadership and team-building skills, leading cross-functional teams and mentoring team members to achieve project objectives.
- Adaptability and flexibility to thrive in a dynamic and fast-paced environment, with the ability to prioritize and manage multiple initiatives simultaneously.
- Strategic thinking and vision to develop and implement innovative solutions that drive business value and maintain a competitive edge in the market.
- Continuous learning mindset, staying abreast of industry trends, emerging technologies, and best practices to recommend and implement cutting-edge solutions.
- Skill in managing relationships with internal and external stakeholders.
Physical Requirements:
- Able to work a desk job requiring long hours of sitting and working on a computer.
- Occasionally walking around the office, attending meetings, and visiting different departments.
- Proficient in using a computer, including typing, using a mouse, and other peripherals.
- Ability to read and analyze documents, computer screens, and technical diagrams.
- Effective listening skills for communication during meetings, both in-person and virtual.
- Ability to work long hours when necessary, especially during project deadlines or technical emergencies.
- Potential travel to different locations for meetings, conferences, or site visits, which might involve driving or flying.
Salary Range: $120-140,000
Note: The above job description is a general overview of typical responsibilities and qualifications for the position of Manager, Technical Services. The specific duties and requirements may vary depending on the organizations needs.
Exo is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$112k-143k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
09/02/2024
WEBSITE
exo.inc
HEADQUARTERS
REDWOOD CITY, CA
SIZE
100 - 200
FOUNDED
2015
TYPE
Private
CEO
SANDEEP AKKARAJU
REVENUE
$5M - $10M
INDUSTRY
Durable Manufacturing
Related Companies
About Exo
Exo is a California-based company that develops ultrasound devices and a point-of-care workflow platform that offers medical imaging solutions to the healthcare sector.
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The job skills required for Manager, Technical Services include Technical Services, Problem Solving, Leadership, Technical Support, Initiative, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Technical Services. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Technical Services. Select any job title you are interested in and start to search job requirements.
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