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Information Technology Support Specialist
Expansive Phoenix, AZ
$75k-93k (estimate)
Full Time 1 Week Ago
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Expansive is Hiring an Information Technology Support Specialist Near Phoenix, AZ

MUST BE LOCATED IN PHEONIX, ARIZONA

DO NOT APPLY UNLESS YOU HAVE SOLID NETWORK MANAGEMENT SKILLS

***ON-SITE - NO REMOTE WORK OPTIONS***

Review our locations - www.Expansive.com

***Must know COMMAND LINE management for Cisco and Ubiquiti - DO NOT APPLY if you don't have this skill

We are looking for a reliable network administrator with a solid grasp of basic troubleshooting concepts and ability to work on multiple issues at the same time (fast paced dynamic environment).

We deal with a lot of networking items - VLAN-related - Meraki, Cisco Catalyst, Ubiquiti mainly.

Must be honest, hardworking, have a good attitude, and be able to talk with clients and communicate with the rest of the tech team. Client communication includes explaining what we are going to do, what has been done, and working with clients to ensure their equipment is working properly in our multi-VLAN environments.

Main focus areas include router and switch management, configuring printers (scan-to-email, etc.), assisting users get connected to wireless, troubleshooting bandwidth issues, working via the CLI with Cisco, Ubiquiti, FS, ICCN, and other switches. Managing SonicWall, Cisco ASA, and Meraki firewalls. Managing Meraki devices via their cloud portal.

Heavy focus on VLANs and routing required. Other duties include managing UniFi, Meraki, and other wireless devices, troubleshooting issues individual clients have related to wireless speed or connection issues, assisting users get connected to the wireless & hard-wired networks, and other network-related issues.

Additional requirements include the ability to clock your time on each project, follow checklists and document what you do. *These items are not optional*

This job will involve some travel - less than 25% total travel time and a lot of assisting clients directly via phone.

THE COMPANY – Expansive Workspace is a quickly growing office space provider with multiple locations across the country. At Expansive, we believe in small businesses, entrepreneurs and the self-employed because that is who we are. Expansive provides modern and professional office space as well as the business services and amenities that small businesses need, all at an affordable rate. Our purpose is to create exceptional experiences that people want to be a part of.

Job Type: Full-time ON-SITE

Schedule: Mon-Fri 8:30am-5:30pm EST

Education: Bachelor's (Preferred)

Experience: Network administration: 5 years (Required)

Language: English (Required)

Work Location: USA Remote with 25% travel

The Pay and Perks

Competitive base salary

Generous vacation policy

Great team to work with and learn from

401K benefits

Job Summary

JOB TYPE

Full Time

SALARY

$75k-93k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

12/18/2024

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The job skills required for Information Technology Support Specialist include Troubleshooting, Networking, Network Administration, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Support Specialist. Select any job title you are interested in and start to search job requirements.

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