Key Responsibilities

· Determine individual and family eligibility for our Client’s care programs.

· Assist in coordinating and communicating schedules to internal/external Clients.

· Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

· Timely management of casework, including proper documentation and case resolution.

· Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

· Work efficiently / effectively in multiple databases to extract information.

· Attend workgroup meetings and participate in discussions.

· Assist leadership team, as necessary.

Job Type: Contract

Pay: $16.00 - $19.00 per hour

Expected hours: 37.5 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Call center: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person