Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be a skilled communicator with a passion for assisting customers and providing exceptional service. Fluency in is preferred for this role.

Responsibilities:

- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints in a professional manner
- Upsell products and services to increase sales revenue
- Analyze customer needs to recommend the best solutions
- Maintain accurate customer records in the database

Experience:

- Previous experience in customer service or a related field
- Proficiency in English and Spanish (preferred)
- Strong phone etiquette and communication skills
- Ability to effectively analyze customer inquiries and provide appropriate solutions
- Experience with upselling techniques and sales strategies

Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to the success of our customer service operations.

Job Types: Part-time, Contract

Pay: $13.00 per hour

Expected hours: 21 per week

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Work Location: In person