**Ocean Import Operations Agent**

* 730 Columbia Rd, Indianapolis, IN 46231, USA

* Full-time

**Company Description**

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 331 locations in 109 countries on six continents.

As a service-based company, we dont own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

**Job Description**

**Scope of Position**

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

**Major Duties and Responsibilities**

* Strong Customer Service

* Procedure and Productivity Standards Adherence

* Basic Accounting

* Self Development

* Understand department process flow, looking for best practices to improve operational efficiency and productivity

* Overseas communications, timely responses to emails and requests (internal and external)

* Escalation of problems to Management when necessary

**Qualifications**

* Positive Attitude

* Bachelors degree preferred.

* Effective interpersonal skills.

* Good computer skills (Excel, Word, PowerPoint)

* Attention to Detail

* Fluent in English

**Reporting Structure**

* Ocean Import Supervisor and Manager

**Additional Information**

**Expeditors offers excellent benefits:**

* Paid Vacation, Holiday, Sick Time

* Health Plan: Medical, Prescription Drug, Dental and Vision

* Life and Long Term Disability Insurance

* 401(k) Retirement Savings Plan (US only)

* Employee Stock Purchase Plan

* Training and Personnel Development Program

Salary: **Negotiable**

All your information will be kept confidential according to EEO guidelines.

**Job Location**

Ocean Import Operations Agent

* 730 Columbia Rd, Indianapolis, IN 46231, USA

* Full-time